Enforcement Management Analyst III

4 days ago

Austin, United States Texas Department of Licensing and Regulation Full time

**Job Description [The Enforcement Management Analyst is selected by and responsible to the Director of Enforcement (Director) and performs advanced organizational, policy, and statistical analysis; research; and reporting. Work primarily involves performing and overseeing organizational studies; evaluating systems, procedures, policies and operations; and reviewing procedure manuals to assist management in operating more efficiently and effectively. Work also includes specialized research projects; preparing complex reports; analyzing performance measures and workload statistics; and overseeing the divisions case management system. Work requires frequent contact with the public and other divisions within the agency. Work is performed under limited supervision with considerable latitude for the use of initiative and independent Essential Duties **]{tahoma",sans-serif"=""} Plans, develops, coordinates, implements, and directs research projects and organizational studies of work problems relating to the Enforcement Division. Develops solutions to organizational issues and concerns, develops plans for organizational change and conducts training for their implementation, including implementation of new legislation. Advises management on studies by identifying priorities and defining study scope, purpose, objectives, time frames, and resource requirements. Interprets historical, current, and projected data to identify problems, causes, and areas for which procedural or system changes are indicated. Reviews and evaluates new or improved business and management practices for application to agency programs or operations. Reviews and evaluates recommendations for improvement and corrective action to standardize or improve organizational systems. Compiles, analyzes and interprets the Enforcement Divisions monthly performance measures reports. Participates in the development of measure projections for the Strategic Plan and Legislative Appropriations Request, Evaluates business practices and industry developments and makes recommendations for possible agency application. Conducts or oversees statistical and investigatory research. Collects, compiles, and analyzes data. Uses statistical methods and relational databases to analyze data sets. Provides consultation and technical advice on research and analytical techniques. Prepares, coordinates or oversees the preparation of complex reports for the Director and the Executive Office. Calculates and evaluates statistics related to workloads for the Enforcement Division and assists the Director in establishing targets for measuring success. Assists the Director in the development, monitoring, and evaluation of Enforcement Division policies, procedures, and goals. Assists the Director in overseeing the Enforcement Divisions electronic case management system, Legal Files. Develops quality assurance procedures and conducts quality assurance reviews of Legal Files data. May serve as an administrator and trainer for Legal Files. Assists the Director in preparing for meetings, including but not limited to all industry meetings, commission meetings, advisory board meetings, director meetings, and division meetings. Creates materials to be presented or used at meetings. Accompanies and assists the Director at meetings when needed. Monitors, evaluates, recommends, and oversees changes to division forms and reports, and all revisions to the Complaint Resolution Procedures Manual, the Enforcement Plan, and the Criminal Conviction Guidelines. Assists the Director and Executive Office with analysis and tracking of proposed legislation during legislative sessions. Prepares cost estimates and bill analyses for proposed legislation. []{style=""}

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