Claims Customer Service Representative
4 days ago
Claims Customer Service Rep Experience Level: Entry Employment Type: Full-Time, Contract to hire Location: Troy, MI Pay: $18 per hour Shift: Monday-Friday shifts may vary between 9am-7pm Description: Loss Drafts Associates will assisting customers with claims on their homeowner’s insurance. The specialist manages the loss claim from the point of reporting through completion of the repairs. Must have strong verbal and written communication skills to respond to questions and requests from clients, staff, borrowers, contractors, adjusters, and agents quickly and accurately. All activity pertaining to the claim must be documented and draws are issued for the repairs as needed. Processing must meet all compliance requirements. The specialist must demonstrate the ability to make decisions, problem analysis, and promptness to ensure the client’s needs are met on a timely basis. Claims can be very dramatic like a fire or a flood. The role will consist of assisting clients with releasing funds to be paid to restoration companies to perform repairs on their property. Most of the time there is more information or guidelines that need to be met before these funds can be released •Approx. minimum of 25 calls per day •Customers can be very angry and upset at times •Associates must be willing to listen and understand the customer’s frustration •Must be able to stay calm under pressure •Should not cut off the customers •Be able to problem solve with the customer and make them feel at ease • Will also be documenting all conversation and details into a multi-screen computer system Qualifications: MUST HAVE: Experience in a customer service, administrative, or data entry (1+ year) tech savvy - able to use multiple monitors, multiple programs running at one time at least 35 WPM great verbal and written communication skills analytical, ability to solve a problem (in this case the claim) active internet connection at home, if they are to work a hybrid schedule in the future Apply Today About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Claims Customer Service Representative_
1 day ago
Madison Heights, United States TEKsystems Full timeClaims Customer Service Rep Experience Level: Entry Employment Type: Full-Time, Contract to hire Location: Troy, MI Pay: $18 per hour Shift: Monday-Friday shifts may vary between 9am-7pm Description: Loss Drafts Associates will assisting customers with claims on their homeowner’s insurance. The specialist manages the loss claim from the point of reporting...
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Claims Customer Service Representative_
6 hours ago
Madison Heights, United States TEKsystems Full timeClaims Customer Service Rep Experience Level: Entry Employment Type: Full-Time, Contract to hire Location: Troy, MI Pay: $18 per hour Shift: Monday-Friday shifts may vary between 9am-7pm Description: Loss Drafts Associates will assisting customers with claims on their homeowners insurance. The specialist manages the loss claim from the point of reporting...
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Madison, United States American Family Insurance Full timeProvide customer experience by managing phone and digital interactions on our claims and assisting with immediate needs. Please note the location requirements listed in the job details. Position Compensation Range:Pay Rate Type:Hourly. Compensation m Customer Care, Claims, Associate, Representative, Customer Experience, Internal, Manufacturing, Retail
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Insurance Customer Service Representative
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Madison, United States Michelle Wenzel Allstate Insurance Full timeJob DescriptionJob DescriptionJoin Michelle Wenzel Allstate Insurance, a reputable insurance agency rooted in Madison, Wisconsin, dedicated to providing exceptional service to our valued clientele. At Michelle Wenzel Allstate Insurance, we prioritize building strong relationships with our customers, ensuring their insurance needs are met with care and...
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Madison, United States Tech Observer Full timeJob Title: Customer Service Representative 1 Location: Madison, WI Duration: 6 Months contract with possible extension Summary: The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer...
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Customer Service Representative
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Madison, United States Tech Observer Full timeJob Title: Customer Service Representative 1Location: Madison, WIDuration: 6 Months contract with possible extension Summary:The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service...
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Customer Service Representative
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2 weeks ago
Sterling Heights, United States Propel Personnel Full timeJob DescriptionJob DescriptionInsurance Customer Service Representative - RemoteJob OverviewWe are seeking a dedicated Remote Customer Service Representative to join one of the nation’s leading Fortune 100 Insurance Companies. As the first point of contact for clients, you will play a crucial role in providing exceptional service and support to...
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Citrus Heights, United States Farmers Insurance Agency Full timeJob DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing excellent customer service to our clients. This includes: Processing payments, filing claims, collecting required documentation, and processing policy changes. Responsibilities:Handle customer...
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Hacienda Heights, United States SoftMaster Full timeWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative (CSR). Our client offers **competitive salary, 401K Plan with profit sharing, 100% Company Sponsored Medical Insurance, Paid Vacation/Sick/Holidays, Corporate Discount Program, Advancement Opportunities** and much more! - **Customer Service...
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Capitol Heights, United States Virginia Linen Service Inc Full timeJOB DESCRIPTION Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and highly motivated individual who...
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Capitol Heights, United States Virginia Linen Service Inc Full timeJob DescriptionJob DescriptionJOB DESCRIPTIONLooking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934.Local business is looking for an inside Customer Service Representative. Candidate must be outgoing, dependable and...
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Madison Heights, United States TEKsystems Full timeNOW HIRING Customer Service Representatives in Troy, Michigan! Will train fully on-site for at least the first 4 weeks. After this, may be able to go on a hybrid schedule of 2 days on-site and 3 days remote if meeting attendance and performance expectations. Training Hours: 9:30am-6pm for the first four weeks Regular Hours: 10:30am to 7pm or 9:30am-6pm...
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Madison, United States American Family Insurance Full timeProvide customer experience by managing phone and digital interactions on our claims and assisting with immediate needs. Please note the location requirements listed in the job details. Position Compensation Range: Pay Rate Type: Hourly - Compensation may vary based on the job level and your geographic work location._ Primary Accountabilities - Handle...
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Madison, United States Jennifer Hockers & Associates LLC Full timeJob DescriptionJob DescriptionBenefits:Simple IRABonus based on performanceCompany partiesCompetitive salaryDental insuranceDonation matchingEmployee discountsFree food & snacksHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceBenefits/PerksCompetitive hourly pay rate plus commission and/or bonusesPaid trainingPaid...
