Department Supervisor
2 days ago
Job Description
Overall Job Summary: TheDepartment Supervisor is responsible for supporting the Sales and Profit goals in the store by executing a plan to deliver the Best Customer Experience in the department and overall store. The Department Supervisor will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.
This position reports to our Department Manager or Store Manager (based on volume) and has the following direct reports: dotted line to Sales Advisor(s).
Your Day to Day*
Sales and Profit
- Together with the store management team, ensure store operations, H&M standards, and best practices are followed through proper scheduling to maximize conversion and enable commercial activities (Move, Sales, Events, etc.) and excellent customer service keeping within the sales budget of allocated hours.
- Ensure H&M Customer Service standards are always delivered through active coaching and leading by example
- Ensure the maintenance of the sales floor is managed in a cost-efficient way to meet H&M standards and initiate actions accordingly with the store management team
- Perform all store routines, including the opening and closing of the store, following all Company practices and procedures
- Ensure that the truck is processed and follow up to ensure the execution according to guidelines
- Actively prevent loss and ensure the store follows appropriate safety and security guidelines
- Identify opportunities to increase customer satisfaction and sales with the Department Manager and then execute changes accordingly
- Ensure clear communication to Store team on business performance, company culture, training focuses through daily Behind the Seams Meetings and participating in leadership meetings
- May be assigned overall store responsibility in absence of Store Manager or Department Manager when opening or closing store
- Work with timekeeping and scheduling system as part of opening/closing routines
- May be asked to train other supervisors as well as complete projects on an as needed basis for their development
- Serve as a note taker for staff interviews when needed
- Act as a management witness, on behalf of H&M, in employee discussions as needed
- Ensure that all employee issues are immediately brought to the attention of management team
- Assist the management team in the day-to-day supervision of staff by directing and overseeing workflow within the store
- Assist the management team with the training and developing of Sales Advisors on the operational side of the business by following up on clear goals and providing timely feedback
- Ensure health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all times
- Strengthen our Company Culture by promoting feedback in our daily work and coach your team to do the same
Who You Are
- Inclusive, positive, creative, and willing to learn on the job
- Passionate for customer service and helping people find their style
- A multi-tasker who enjoys working in a fast-paced environment with an eye for detail
- You have the ability to lift in excess of 20 pounds
- Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance
- Ability to climb a ladder and use a step stool
- Open availability including evenings and weekends
- 1-2+ years of transferrable experience welcome
- Basic computer skills such as browser navigation, software interaction, and data entry are needed
- May be required to travel to support other stores and for training
Additional Information
Job Status: Hourly, Non-Exempt
Compensation: Hiring Range is $16.74- 19.21 Hourly**
EEOC Code: SLS
*This job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company's discretion.
**H&M, in good faith, believes that this posted range of compensation is the accurate range for this role at this location at the time of this posting. H&M may ultimately pay more or less than the posted range depending on candidate qualifications. This range may be modified in the future.
Benefits:
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program - HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
We offer: 25% Staff Discount - Medical, Pharmacy Vision and Dental Coverage - Employee Assistance Program - Vacation, Wellness, Holiday and Parental Pay - 401K - Commuter Benefits, Health and Dependent Care FSA. Plus, additional Voluntary Benefits.
Inclusion & Diversity:
H&Mis a part of H&M Group. At H&M Group, we're determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company Description:
H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here.
-
Parts Department Supervisor
2 weeks ago
San Antonio, Texas, United States Kahlig Auto Group Full timeJob Overview: Parts Department SupervisorKahlig Auto Group is seeking a skilled Parts Department Supervisor to oversee the day-to-day operations of our parts department. As a key member of our team, you will be responsible for maintaining accurate inventory records, training staff members, and driving sales growth through effective marketing strategies.Key...
-
Maintenance Department Operations Supervisor
3 weeks ago
San Antonio, Texas, United States Toyoda Gosei Texas Full timeJob Title: Maintenance Department Operations SupervisorLocation: San Antonio, TXJob SummaryWe are seeking a skilled Maintenance Department Operations Supervisor to oversee the upkeep and maintenance of our facilities and equipment. This role is responsible for ensuring the smooth operation of our operations by prioritizing tasks, managing staff, and...
-
Hospitality Department Supervisor
2 weeks ago
San Francisco, California, United States Highgate Hotels Full timeHospitality Department Supervisor Job SummaryWe are seeking an experienced Hospitality Department Supervisor to oversee the daily operations of our Front Desk and provide exceptional customer service to our guests.Key Responsibilities:Managing the Front Desk team and ensuring that all guests receive quality serviceCollaborating with Sales and Reservations to...
-
Parts Department Supervisor
1 month ago
San Rafael, California, United States Price Family Dealerships Full timeJob Title: Parts Department SupervisorAt Price Family Dealerships, we are seeking a skilled and experienced Parts Department Supervisor to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of the parts department, ensuring that it runs efficiently and effectively.About the Role:Salary Range: $60,000 -...
-
Operations Supervisor
4 weeks ago
San Antonio, United States Marriott Hotels & Resorts Full timeComplete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to r Operations Supervisor, Operations, Supervisor, Reservations, Manufacturing, Hotel Learn More
-
Night Operations Department Supervisor
8 months ago
San Angelo, United States Lowe's Companies, Inc. Full timeAll Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Night Operations Department Supervisor, this means: - Removing barriers, addressing ineffici Operations, Supervisor, Night, Operation, Customer Experience, Department
-
Nursing Department Supervisor
2 weeks ago
San Jose, California, United States Belmont Village Full timeJob OverviewBelmont Village Senior Living seeks an experienced Nursing Department Supervisor to lead our clinical team. As a trusted member of our staff, you will ensure the highest level of care for our residents while supporting our Director of Nursing in wellness initiatives, regulatory compliance, and quality monitoring. Your role will involve providing...
-
Mitigation Department Supervisor
1 week ago
San Jose, California, United States 1800 Water Damage of San Jose Full timeJob Title: Mitigation Department SupervisorDescription:We are seeking an experienced supervisor to lead our Mitigation Department at 1-800 WATER DAMAGE in San Jose. As a key member of our team, you will oversee daily operations, supervise technicians, and ensure delivery of exceptional customer service. Key responsibilities include:Responsibilities...
-
Engineering Supervisor
6 days ago
San Antonio, Texas, United States Global Hotel Group Full timeKey ResponsibilitiesThe Engineering Supervisor will be responsible for overseeing the day-to-day operations of the engineering department, including coordinating maintenance activities, managing inventory, and performing quality control checks on maintenance work. The salary for this position is estimated to be around $75,000 - $100,000 per year.The...
-
Sterile Processing Department Lead
1 week ago
San Antonio, Texas, United States University Health Full timeJob Summary: We are seeking a highly skilled Sterile Processing Supervisor to oversee the activities and personnel assigned to the Sterile Processing Department at University Health. This is a key leadership role that requires excellent communication, organizational, and problem-solving skills.About the Role: As a Sterile Processing Supervisor, you will be...
-
Receiving Supervisor
1 month ago
San Antonio, United States SAS Shoemakers Full timeCompany Profile San Antonio Shoemakers (SAS), a San Antonio, Texas based company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear. Position SAS has an opening for a Receiving Supervisor. Job Responsibilities + Supervisor a team of up to 10 employees in daily...
-
Bakery Department Supervisor Position
4 weeks ago
San Diego, California, United States Sprouts Farmers Market Full timeAbout the RoleWe are seeking an experienced and motivated Bakery Department Supervisor to join our team at Sprouts Farmers Market. In this role, you will be responsible for providing exceptional customer service, managing daily operations, and leading a team of bakery clerks.ResponsibilitiesAssist the Bakery Manager in managing and merchandising the...
-
Produce Department Supervisor
1 month ago
San Rafael, California, United States Whole Foods Market Full timeJob Summary:We are seeking a highly skilled Produce Department Supervisor to join our team at Whole Foods Market. In this role, you will be responsible for leading the produce department, ensuring excellent customer service, and maintaining high-quality store standards.Key Responsibilities:Lead and develop a high-performing team of produce...
-
Environmental Operations Supervisor
1 week ago
San Antonio, Texas, United States Disability Solutions Full timeJob OverviewWe are seeking a highly skilled Environmental Operations Supervisor to join our team at Disability Solutions. In this role, you will be responsible for supervising, controlling, and coordinating activities, functions, and programs of the Environmental Services department.
-
Sterile Processing Supervisor
4 weeks ago
San Antonio, Texas, United States Christus Health Full timeJoin Christus Health as a Sterile Processing Supervisor and take on a leadership role in our SPD team. This position offers an opportunity to work with a dynamic team, utilizing your skills and experience to ensure the smooth operation of our sterile processing department.About the RoleThe Sterile Processing Supervisor is responsible for overseeing the...
-
Neurodiagnostic Supervisor Leader
4 weeks ago
San Antonio, Texas, United States Christus Health Full timeAbout the RoleWe are seeking an experienced Neurodiagnostic Supervisor to lead our team in the Neurodiagnostic Lab and Epilepsy Monitoring Unit at Christus Health. As a key member of our department, you will be responsible for overseeing the daily operations, supervising personnel, and ensuring high-quality patient care.
-
Registered Nurse
6 days ago
San Antonio, United States UT Health San Antonio Full timeRegistered Nurse - House Supervisor (Night Shift - Part Time)The House Supervisor is a licensed professional Registered Nurse (RN) who provides operational oversight and leadership in a hospital environment. Creates an environment that enables the delivery of safe patient care. Involves providing leadership in unforeseen situations, making timely decisions...
-
Registration Area Supervisor
1 week ago
San Antonio, Texas, United States University Health Full timeAbout the RoleWe are seeking an experienced Registration Area Supervisor to join our team at University Health. The ideal candidate will have strong leadership skills and be able to coordinate and supervise staff to achieve departmental goals.Duties and ResponsibilitiesOversee the daily operations of the registration area, phone bank, and medical records...
-
School Transportation Supervisor
3 weeks ago
San Antonio, Texas, United States Wilkinson Staffing Agency (WSA): A Good Job Company Full timeAbout Wilkinson Staffing AgencyAt Wilkinson Staffing Agency, we pride ourselves on providing top-notch staffing solutions that meet the needs of both employers and job seekers. Our team is dedicated to delivering exceptional results and building lasting relationships.Job Title: School Transportation SupervisorWe are seeking an experienced and skilled...
-
Senior Police Supervisor
1 week ago
San Antonio, Texas, United States University Health Full timeAbout the PositionThis senior-level police supervisor role is responsible for overseeing daily operations and providing leadership for the University Health Department of Protective Services.ResponsibilitiesThe successful candidate will:Enforce general and criminal regulations, as well as institutional rules within designated facilitiesProvide leadership and...