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Human Resources
1 month ago
Location: Richmond,VA (Hybrid)
Duration: 12+ Months
Direct Client
Job Description:
Serve as a member of the clients team. As a team member, the PeopleSoft Business Analyst will be responsible for supporting the application from the Tier 2, or functional, perspective. Role will be required to take the lead on help desk tickets, including troubleshooting the software, documenting issues for the development team, and helping end users with "how to" type questions.
Resource must be well-versed in the standard system development life cycle, including design, development and testing of system objects (Reports, Interfaces, Conversion programs, Extensions/Modifications) to meet the business requirements. Resource must have a background working with the PeopleSoft HR module, but they will be trained by the project team on the specific system functionality as part of their onboarding process.
The Business Analyst is part of a larger post-production support team, and will work closely with a Tier 3, or developer counterpart responsible for making system changes and unit testing the application based on the design material produced by the Business Analyst. Upon successful completion of unit testing by the developers, the Business Analyst will be required to system/regression test the code changes before submitting them for migration. Additionally, the Business Analyst will be responsible for updating job aids and potentially overseeing changes to training materials resulting from changes to the system. The Business Analyst will report to a team lead and is expected to provide detailed, accurate, and timely status of tasks, issues, and help desk tickets being worked.
In addition to excellent functional skills, the Business Analyst is expected to be able to become technically proficient in PeopleSoft quickly after onboarding. Role requires use of PeopleTools, ability to read (not write) SQL and PeopleCode, ability to document appropriate system test scenarios, and ability to develop a wide-range of communications. Finally, role requires excellent verbal and written communication skills, as the Business Analyst will be point of contact for the end users of these modules.
Benefits:
$80.00 - $90.00/ Hr DOE
Hybrid role
Resource will be expected to work on site Tuesday - Thursday each week
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