Unit Clerk
2 weeks ago
When you work at Millcroft Living, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life
Millcroft Living is recruiting for a hospitality focused Full Time Unit Clerk to join our team The primary purpose of this position is to assist our residents and nursing staff with appointments, call bells and transportation.
Essential Job Duties:
1. Maintains complete and accurate current and discharged residents' medical records.
2. Sends correspondence to Providers relating to requested medical record information.
3. Maintains confidentiality of medical data.
Other Duties:
1. Attends in-service training and education sessions as assigned by supervisor.
2. Performs specific work duties as assigned by the supervisor.
3. Assists in maintaining a high level of customer satisfaction for our residents and guests.
HOSPITALITY FOCUS: The Community fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
1. We greet residents, employees and guests warmly, by name and with a smile.
2. We treat everyone with courteous respect.
3. We strive to anticipate resident, employee and guest needs and act accordingly.
4. We listen and respond enthusiastically in a timely manner.
5. We hold ourselves and one another accountable.
6. We embrace and value our differences.
7. We make residents, employees and guests feel important.
8. We ask "Is there anything else I can do for you?"
9. We maintain high levels of professionalism, both in conduct and appearance, at all times.
10. We pay attention to details.
WELLNESS FOCUS: The Community employees are expected to promote a healthy community culture for all residents and employees.
This is a whole-person approach to health and wellness which includes eight dimensions of wellness: Emotional, Environmental, Health Services, Intellectual, Physical, Social, Spiritual and Vocational. Through these efforts we can ensure and exceed residents' wellness needs relating to their mind, body and soul, which may also have a positive effect on the employees, as a result.
QUALIFICATIONS: 1. High school graduate. Ability to communicate effectively in English and perform simple arithmetic.
2. Word processing experience and knowledge of medical terminology preferred.
3. One year experience in a health care setting preferably in long term care.
4. Requires good judgement to plan, perform and set-up sequences within standard procedures.
5. Current and Active CNA Certification
PHYSICAL REQUIREMENTS/WORKING CONDITIONS: Normally works in well lighted, comfortable surroundings. Must be able to concentrate with frequent interruptions. Must be able to sit for up to ninety percent (90%) of the work day. Must have manual dexterity for typing and filing. Occasional walking; frequent bending, reaching and stooping. Must be able to lift and carry up to fifty (50) lbs. independently. May be exposed to communicable diseases including the HIV and HBV viruses, unpleasant odors, and combative behavior.
DISCLAIMER CLAUSE: I have read my Job Description. I understand the information contained in the Job Description. I further understand that this Job Description is not intended and should not be construed as an Job Description exhaustive list of all the responsibilities, skills, efforts or PHYSICAL REQUIREMENTS/WORKING CONDITIONS associated with my job. I may be required to perform additional tasks necessary to meet standards of care and service.
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