Front Desk Operations Supervisor

2 weeks ago


Fort Lauderdale, United States Marriott Vacations Worldwide Full time

Shift: 1st and 2nd shift Pay: $20.90/hour JOB SUMMARY Supervise the Front Office staff to ensure excellent owner/guest service. Actively listen and respond positively to owner/guest questions, concerns, and requests using brand or property specific processes to resolve issues and delight owners and guests. Supervise other front desk associates to ensure property coverage and prompt owner/guest service addressing their needs in a professional, positive, and timely manner. Process all owner/guest check-ins while confirming reservations and villa/room assignments. Process all payment types such as room charges, cash, checks, and credit/debit cards. Coordinate with Housekeeping to track readiness of rooms for check-in. Anticipate and address owner/guests' service needs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. CORE WORK ACTIVITIES Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests' service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other duties as assigned. Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays. Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture



  • Dallas-Fort Worth Metroplex, United States Front Desk Supervisor Full time

    Job summary - • Responsible for supervision of all aspects of the Front Desk functions, in accordance with hotel standards. Directs, implements, and maintains a service and management philosophy which serves as a guide to respective staff. Essential Duties and Responsibilities - (Key Activities) The following are specific responsibilities and...


  • Fort Lauderdale, United States Renaissance Fort Lauderdale Full time

    Wurzak Hotel Group is looking for an experienced Front Desk Supervisor to support the Front Desk Department at our gorgeous property, Renaissance Fort Lauderdale Marina Hotel. This position will be responsible for directly supervise all front office personnel and ensure proper completion of all front office duties. We are looking for someone with...


  • Fort Lauderdale, United States Renaissance Fort Lauderdale Full time

    Job DescriptionJob DescriptionWurzak Hotel Group is looking for an experienced Front Desk Supervisor to support the Front Desk Department at our gorgeous property, Renaissance Fort Lauderdale Marina Hotel. This position will be responsible for directly supervise all front office personnel and ensure proper completion of all front office duties. We are...


  • Fort Lauderdale, United States Pelican Grand Beach Resort Full time

    Job Type Full-time Description Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur. 156-rooms, 4 diamond, 3 outlets, a lazy river and beach front? Yes please! The Pelican Grand Beach Resort in Ft. Lauderdale Beach is looking for a new Front Desk Agent...


  • Fort Lauderdale, United States Pelican Grand Beach Resort Full time

    Job Type Full-time Description Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur. 156-rooms, 4 diamond, 3 outlets, a lazy river and beach front? Yes please! The Pelican Grand Beach Resort in Ft. Lauderdale Beach is looking for a new Front Desk...

  • Front Desk Supervisor

    4 weeks ago


    Fort Wayne, United States Crestline Hotels & Resorts, Inc. Full time

    The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate hotel patrons by registering and assigning rooms to guests, issuing room Front Desk, Supervisor, Reservations, Hotel

  • Front Desk Supervisor

    2 weeks ago


    Fort Lauderdale, United States Aimbridge Hospitality Full time

    Job Summary The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities QUALIFICATIONS: * At least 2 to 3 years...


  • Fort Lauderdale, United States KW PROPERTY MANAGEMENT AND CONSULTING Full time

    ** Front Desk Supervisor** **Job Category****:** Management **Requisition Number****:** FRONT003530 Showing 1 location **Job Details** **Description** Duties and Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In addition to regular front desk duties, the front desk...

  • Front Desk Supervisor

    2 weeks ago


    Fort Lauderdale, United States Courtyard Fort Lauderdale Beac Full time

    Job Summary: The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy. Responsibilities: QUALIFICATIONS: At least 2 to 3 years of...

  • Hotel Supervisor

    5 days ago


    Fort Lauderdale, United States Wyndham Hotels & Resorts Full time

    ** Hotel Supervisor (Front Desk)** Location: Plantation, FL, US, 33324 Property Name: La Quinta by Wyndham Ft. Lauderdale - Plantation Req Id: 16244 **?Were offering a limited-time sign-on bonus for new team members who are dedicated to providing an exceptional guest experience. Apply today, join our team, and you can be eligible to earn up to $600!** La...

  • Property Ambassador

    5 days ago


    Fort Lauderdale, United States Prosegur Security USA, Inc Full time

    Work for a company where your individual contributions are recognized and rewarded. Apply for your next security position at Prosegur. We are always hiring professionals eager to exceed customer expectations. We’re hiring reliable, experienced Property Ambassadors/ Concierges! The persons in this position will maintain a safe and secure environment for...


  • Fort Lauderdale, United States Castle Group Full time

    Overview: The Front Desk Head Concierge Supervisor is responsible to oversee all Front Desk employees, the lobby area, make safety announcements, receive and distribute packages, control building entry, and greet, assist, smile and serve the residents and their visitors. Having experience in the Hospitality Industry, he/she is dedicated to constantly...


  • Fort Worth, United States Moody Full time

    At Moody, we believe that people are the most important ingredient of any business. It's the people who ultimately determine what can be achieved. That's why creating a culture based on trust, respect, and hard work is our top priority. We encourage our people to always reach higher, learn more, and live up to their potential, delivering our customers the...

  • Front Desk Supervisor

    2 weeks ago


    Fort Worth, United States Doubletree by Hilton Fort Worth S Conference Center Full time

    Job DescriptionJob DescriptionThe Doubletree by Hilton has an exciting opportunity to join our team as the Front Office Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front Desk staff to properly ensure prompt, efficient, and courteous service to guests, that all guests' needs are met during...

  • Front Desk Supervisor

    3 weeks ago


    Fort Collins, United States Sage Hospitality Group, LLC Full time

    Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and s Front Desk, Supervisor, Hotel, High School, Reservations, Customer Service


  • Fort Collins, United States Sage Hospitality Group, LLC Full time

    Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and s Front Desk, Supervisor, Hotel, High School, Reservations, Customer Service


  • Fort Lauderdale, United States Nova Southeastern University Full time

    About Us: We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition...

  • Front Desk

    1 month ago


    Fort Lauderdale, United States Ocean Rivera Full time

    Job DescriptionJob DescriptionJob descriptionWe are looking for a Front Desk / Operations Agent to serve as our owners’ first point of contact. If you have a knack for customer service and work experience in the condominium industry, we’d love to meet you. Currently looking for Full Time 8 hour shifts. Health Care allotment and generous Paid Time Off...

  • Front Desk

    2 weeks ago


    Fort Lauderdale, United States Ocean Rivera Full time

    Job DescriptionJob DescriptionBenefits:Free uniformsHealth insurancePaid time offTraining & developmentJob descriptionWe are looking for a Front Desk / Operations Agent to serve as our owners first point of contact. If you have a knack for customer service and work experience in the condominium industry, wed love to meet you. Currently looking for Full Time...


  • Fort McDowell, United States Fort McDowell Yavapai Nation Enterprises Full time

    **ENTERPRISE**: We-Ko-Pa Casino Resort **JOB TITLE**: WCR Front Desk Supervisor **DEPARTMENT NAME**: We-Ko-Pa Resort **REPORTS TO**: Manager of Guest Operations **SALARY**: DOE **POSITION STATUS**: Regular Full-Time, FLSA NON-EXEMPT **HOURS PER WEEK**: 40 QUALIFICATIONS AND DUTIES: Oversee the daily operations of the Front Desk Department and Guest...