Front Desk

3 weeks ago


Fort Lauderdale, United States Ocean Rivera Full time
Job DescriptionJob DescriptionJob description

We are looking for a Front Desk / Operations Agent to serve as our owners’ first point of contact. If you have a knack for customer service and work experience in the condominium industry, we’d love to meet you. Currently looking for Full Time 8 hour shifts. Health Care allotment and generous Paid Time Off policy

Shift
  • 16 - 24 hours 
Responsibilities
  • Ensure the property is secure at all times
  • Ensure that only properly authorized individuals gain access to the property
  • Be alert and attentive at all times
  • Require that visitors and contractors adhere to all condo rules
  • Patrol the property regularly and report observations
  • Register guests when visiting residents
  • Receiving packages, registering packages in the system and ensuring they are provided to their proper owner
  • Patrolling the property 
  • Create comprehensive reports for daily activity, incidents, and maintenance reports while patrolling
  • Answering resident inquiries regarding maintenance requests
  • Ability to de-escalate tense situations effectively
  • Basic computer troubleshooting skills (or a willingness to learn) 
  • Remain calm headed in emergency situations
Skills
  • Work experience as a Condo Front Desk / Operations preferred 
  • Experience with Building Link Software and general access control system software preferred
  • Customer service attitude
  • Excellent communication and organizational skills
  • Knowledgeable with computers
Salary: Based on experience

Benefits:
  • Health insurance
  • Paid time off
Experience level:
  • 2 years
Schedule:
  • 8 - 12 hour shift
  • Varies
  • Holidays

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