Systems Engineer

3 weeks ago

Waltham, United States Buyers Edge Platform Full time

Who are we?

ArrowStream is reshaping the landscape of supply chain optimization for foodservice businesses. The premier foodservice cloud platform for supply chain intelligence, we've connected over 105,000 restaurant locations to over 1,300 distribution locations, 11,000 manufacturers, and over 275 leading brands. As a Buyers Edge Platform SaaS Solution, ArrowStream customers feel empowered to make informed decisions with our secure cloud-based data management solutions including ArrowStream Central (operators), Crossbow (distributors), and ChainConnect (manufacturers). Not only are we strengthening buying decisions with our industry technology, but we're enforcing pricing accuracy, protecting supply, ensuring quality, and enhancing foodservice partnerships.

This position is remote. We are unable to offer work sponsorship for this role.

The Systems Engineerwill support our technology platform. They will provide server, cloud, and system administration support for all things related to our infrastructure in the AWS cloud. They will be surrounded by an excellent team with a proven track record and plenty of resources to help them excel alongside the organization.

Your impact:

  • Blend of break/fix and proactive project work as we move toward modernization.
  • Interact with other administrators, developers, and our support team to handle issues including examining incidents, and suggesting and implementing solutions.
  • Work with and build monitoring solutions, modify and build automation workflows.
  • There is an on-call rotation every 3rd week and weekend maintenance work one weekend a month. Other night and weekend work may also be required.

About you:

  • Solid Foundational knowledge of networking, storage, and computing principals
  • 5+ years experience with AWS
  • 5 + years experience with Microsoft services including AD, Hybrid exchange, IIS, DNS, and SQL server.
  • Proven experience with Linux (Redhat, Amazon Linux, Debian, Ubuntu)
  • 5 years experience using bash, powershell, awscli, python, terraform
  • Solid understanding of AWS services such as S3, EC2, Storage Gateways, Route53, AD connect, EBS, RDS, VPC peering, WAF, AWS VPN, CloudFormation, SES
  • Extensive knowledge of file transfer protocols such as FTP, SFTP, and FTPs
  • Experience obtaining server backups and restoring.
  • Experience automating complex and redundant workflows.
  • Experience with troubleshooting performance, error reporting, and monitoring tools
  • Familiarity with RabbitMQ
  • Familiarity with SQL server and Windows failover clusters with availability groups.
  • Excellent analytical and problem-solving skills with an ability to make critical and logical decisions.
  • Ability to explain technical concepts to both technical and non-technical stake holders.
  • Ability to work alone but be transparent in all decision making.
  • Bonus points for Ansible, Kubernetes, MicroStrategy, Ivanti security controls, Fortra Automate.
  • Bachelor's degree in Computer Science or related field, or relevant experience

What's in this for you?

Amazing coverages to start. Medical, dental, and vision coverages are just the beginning We also offer ancillary plans, such as flexible spending accounts for both health and dependent care, critical illness, accident, and voluntary life as well as company paid life and long-term-disability plans On top of this, we also offer a 401(k) plan with company match.

Invest in your success.We will provide you with a thorough training and development program; and offer competitive compensation.

Live well = Work well. Relax with our Personal Responsibility Paid Time Off policy where you don't have to accrue time off in order to take it

We welcome all.

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard toactual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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