Area Manager

1 week ago


Brooklyn, United States CRC Management Co LLC Full time
Job description

Title: Area Manager

Department: Field Operations

Reports to: District Manager

Job Description

Job Summary:

The Area Manager is directly accountable and responsible for the overall operation of assigned stores within a geographical area. The Area Manager is responsible for maximizing sales and profits for all assigned stores. The Area Manager is expected to demonstrate a high degree of professionalism and integrity in all they do.

About Laundry Capital:

Laundry Capital was founded in 1996 in New York. Operating over 83 laundromats in eight states, Laundry Capital operates two brands: Clean Rite Centers and Laundromax.

Laundry Capital pioneered the Laundromat "super store" concept by building large, bright, free standing stores, equipped with over 120 washers and dryers, ample folding tables, free parking, knowledgeable and qualified staff, and more. Laundry Capital is recognized by the industry as the "gold standard" for laundromat retail in the United States.

Essential Job Functions:

Area Managers play a key role in ensuring each store location within their market operates in an efficient manner. Area Managers drive productivity and facilitate the success of their General Managers and Laundry Associates, while adhering to budget guidelines as well as the responsibilities listed below
  • Manage the development of sales and profit utilizing the tools and reports available for all stores with special focus on high volume and underperforming store
  • Ensure all stores have an appropriate store organization based on staffing guideline
  • Ensure compliance of all daily functions and best practice
  • Monitor customer service to ensure the quality of service is commensurate with company standards
  • Visit each store on a consistent basis; however, the duration of visit is to be based upon store needs and performance
  • Ensure protection of Company assets
  • Provide consistent direction, leadership, accountability and training to General Managers
  • Support the development of all General Manager and Customer Service Associates
  • Monitor interviewing and selection as well as training programs
  • Maintain a professional working relationship with personnel at all level
  • Communicate with urgency on all Human Resources matters
  • Maintains a high level of confidentiality in all business matter
  • Able to be flexible and open-minded to implement new concepts
  • Upholds a sense of urgency and follow-through on a daily basi
  • Maintains an effective working relationship with customers and employees
  • Possesses excellent listening, communication and organizational skills
Job Requirements
  • BA/BS degree in Business Management emphasizing sales, marketing or equivalent business experience
  • Minimum 3+ years' experience in multi-unit supervision, sales experience with a strong record of success, preferrable in a retail environment
  • Implement programs and ideas to drive sales goals, aide in opening new store locations
  • Ideal candidate will be integrated with the operation at ground level and be able to influence others at all levels
  • Candidate must have a strong, positive personality and be a "can-do" person with strong "people skills"
  • Prior Retail Management experience is required
  • PC skills including competence in Microsoft and Google software
  • Possess a valid driver's license and the ability to travel between multiple stores and overnight when required
  • Market will change according to company size and need
  • Bilingual is a plus
Job Type: Full-time

Pay: $67,000.00 - $70,000.00 per year

Benefits:
  • Health insurance
  • Paid time off
Schedule:
  • 10 hour shift
  • 8 hour shift
  • Evening shift
  • Monday to Friday
Application Question(s):
  • How do handle underperforming staff or locations? What steps do you take to improve performance?
  • Can you describe a time when you had to resolve a conflict between team members or locations? How did you handle it?
  • What are some of the key metrics or KPIs you focus on to evaluate the performance of a laundromat?
  • What do you think are the most important factors that contribute to customer satisfction in the laundry business?
  • How do you ensure clear and effective communication?
Ability to Relocate:
  • Brooklyn, NY 11232: Relocate before starting work (Required)


Work Location: On the road

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