Hotel Front Desk Agent

2 weeks ago

Norman, United States NOUN Hotel Full time

Job Type

Full-time

Description

Job Title: Front Desk Agent

Location: NOUN - A boutique style hotel in the Tribute Collection

Job Type: Full-time

Experience: 1-2 years of experience with Marriott properties and Light Speed preferred

Education: GED or High School Diploma

We are seeking a highly motivated and customer-oriented Front Desk Agent to join our team at NOUN - A boutique style hotel in the Tribute Collection. The ideal candidate will have 1-2 years of experience with Marriott properties and Light Speed preferred. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests and ensuring their stay is comfortable and enjoyable.

Responsibilities:

- Greet guests and check them into their rooms

- Answer phone calls and respond to guest inquiries

- Handle guest complaints and resolve issues in a timely manner

- Process payments and maintain accurate records

- Provide recommendations for local attractions and restaurants

- Maintain a clean and organized front desk area

Requirements

Requirements:

- 1-2 years of experience with Marriott properties and Light Speed preferred

- GED or High School Diploma

- Excellent communication and customer service skills

- Ability to multitask and work in a fast-paced environment

- Strong attention to detail and organizational skills

- Ability to work flexible hours, including weekends and holidays

If you are a team player with a positive attitude and a passion for hospitality, we encourage you to apply for this exciting opportunity at NOUN - A boutique style hotel in the Tribute Collection.

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