HNL Airport- Station Supervisor

4 weeks ago

Honolulu, Hawaii, United States Southern Airways Corporation Full time

Are you ready to take your career to new heights? Join Southern Airways, the biggest little airline in the industry, and be part of a dynamic, fast-paced environment where your excellent customer service skills will shine As a wholly-owned subsidiary of Surf Air Mobility, we provide route services throughout the contiguous United States and the Hawaiian Islands.

Our company mantra, "Every Passenger, Every Day, Every Flight," is at the heart of everything we do. By joining our team, you'll have the opportunity to make a real difference in people's lives while contributing to our mission of providing exceptional service and prioritizing passenger safety.

Southern Airways is experiencing tremendous growth, offering endless opportunities for learning and career advancement. Whether you're new to the airline industry or looking to enhance your skills, you'll receive comprehensive training and support to excel in your role.

Put your talents to work and join the Southern Airways team today Be part of the biggest little airline where every passenger, every day, and every flight matters - and so do you

JOB DESCRIPTION: STATION SUPERVISOR
FLSA STAUS: NON-EXEMPT
REPORT TO: STATION MANAGER (Primary), DIRECTOR OF STATIONS (Secondary)
SUPERVISES: CROSS UTILIZED AGENTS

POSITION SUMMARY:

The Airport Station Supervisor is part of the management team in our airport stations. The full-time position is responsible for overseeing cross utilized agents and their daily activities. Station Supervisors must be available any day, any shift as are required to fill shifts when needed. Station Supervisor are often required to work at various locations in addition to their supervisory duties. Station Supervisors are responsible for setting the best example to other agents and our customers.

KEY RESPONSIBILITIES:

  • Knowledge and experience in all duties and responsibilities of an airport customer service agent.
  • Working knowledge of Airport ramp, operations, and customer service positions; ability to perform all the duties of an airport customer service agent. Willing to perform all duties and tasks of those supervised.
  • Ensuring FAA, Airline and airport regulations are followed.
  • Enforcing safety/security measures and protecting sensitive zones.
  • Overseeing day-to-day operations of the customer service agents.
  • Acting as the airline contact in the absence of the station manager.
  • Enforcing all policies and procedures; assisting in maintaining records to document compliance.
  • Answering questions and providing direction to customer service agents.
  • Assisting in training for policies, procedures, safety and security, computer systems.
  • Other duties assigned by management.
REQUIREMENTS FOR THIS POSITION:
  • Great customer service attitude and a willingness to "find a way" as opposed to "I can't," where applicable.
  • High school diploma or equivalent.
  • Valid driver's license and reliable transportation.
  • Computer skills - ability to learn reservation and phone systems, proficient with a PC.
  • Working knowledge of Airport ramp, operations, and customer service positions; ability to perform all the duties of an airport cross utilized agent.
  • Prior supervisory experience preferred.
  • Basic math abilities.
  • Ability to work within a 24/7 operation including holidays (fill shifts as needed).
  • At least 18 years of age.
  • Must be authorized to work in the U.S per the Immigration Act of 1986.
  • Must pass 10-year background check and pre-employment drug screen per airline and/or company regulations.
Physical requirements:
  • Must be able to lift 70-pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet.
  • Must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting, and sustaining those positions for extended amounts of time.
  • Must have sufficient vision and ability to safely perform duties.
  • Must be able to meet all physical requirements related to aircraft weight limitations before and during employment.
Benefits:

Competitive Salary: Attractive compensation package based on experience.

Health & Wellness: After 30 days of employment on the 1st of the next month, you are eligible to sign up for medical, dental, and vision insurance, air ambulance coverage, short-term disability, pet insurance, health savings accounts, and company-paid life insurance.

Retirement Plans: Employees can enroll in our company's 401(k) plan.

Generous PTO: After completion of your probationary period, employees earn 1 day of PTO per month, plus paid holidays throughout the calendar year.

Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well. This program provides travel privileges, including:
  • Flight tickets at significant discount, employee and family members can fly our planes (standby space available)
  • Discounts on hotels and resorts
  • Car rentals at reduced rates
  • Discounted cruises
Southern Airways Corporation is an EEO/AAP employer and as such all qualified applications will receive consideration for employment without regard to their protected veteran status, race, color, religion, sex, sexual orientation, gender identity, or national origin - and will not be discriminated against on the basis of gender, race, or disability.

  • HNL Airport- Station Supervisor

    2 weeks ago

    Honolulu, Hawaii, United States Southern Airways Corporation Full time

    At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more...

  • Airport Station Supervisor Leadership Role

    7 days ago

    Honolulu, Hawaii, United States Southern Airways Corporation Full time

    About the JobThe Airport Station Supervisor is a key member of the management team at Southern Airways Corporation, overseeing the daily activities of cross-utilized agents in airport stations. This full-time position requires flexibility to work any day and shift as needed, with the ability to perform all duties of an airport customer service agent.Key...

  • Airport Ground Services Supervisor

    7 days ago

    Honolulu, Hawaii, United States Southern Airways Corporation Full time

    Job DescriptionSouthern Airways Corporation is seeking an experienced Airport Station Supervisor to join our team. As a key member of the management team, this individual will oversee the daily activities of cross-utilized agents in airport stations, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesSupervise...

  • Airport Rental Car Cleaner

    2 days ago

    Honolulu, Hawaii, United States Managed Labor Solutions Full time

    Do you enjoy late model cars, have a good attention to detail, and need a flexible schedule? Managed Labor Solutions (MLS), a leading nationwide rental car outsourcing company, is looking for high energy and team driven people to work as a Rental Car Cleaner for our partners on airport location. This is an overnight position.What you'll be doing:Efficiently...

  • HNL Airport- PT Customer Service Agent

    16 hours ago

    Honolulu, Hawaii, United States Southern Airways Corporation Full time

    At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we're pioneering new ways for people to travel, making flying not only faster but more...

  • Fueler - HNL

    4 weeks ago

    Honolulu, Hawaii, United States Signature Aviation Full time

    Fueler - HNL at Signature Aviation summary:As a Fueler at Signature Aviation, the individual is responsible for the fueling and servicing of aircraft, ensuring safe and efficient operations of fueling equipment. Key responsibilities include performing fueling and de-fueling operations, accurately accounting for fuel transactions, and maintaining equipment....

  • Southern Airways Airport Operations Manager

    7 days ago

    Honolulu, Hawaii, United States Southern Airways Corporation Full time

    Job OverviewSouthern Airways Corporation is seeking a skilled Airport Station Supervisor to join our team. As a key member of the management team, this individual will oversee the daily activities of cross-utilized agents in airport stations, ensuring that all tasks are completed efficiently and effectively.ResponsibilitiesSupervise cross-utilized agents in...

  • Return Agent at HNL Airport

    3 weeks ago

    Honolulu, Hawaii, United States Enterprise Holdings Full time

    OverviewEnterprise Mobility has an exciting opportunity for a full time Return Agent located at the Honolulu international Airport National location 96819. Shift Schedule: 40 hours per week between 2:30p-11p, including weekends and holidaysRate of Pay: starting at $18.06/hourThe Return Agent provides superior, friendly, efficient service during all aspects...

  • Return Agent at HNL Airport

    6 days ago

    Honolulu, Hawaii, United States Enterprise Mobility Inc Full time

    Overview Enterprise Mobility has an exciting opportunity for a full time Return Agent located at the Honolulu international Airport National location 96819. Shift Schedule: 40 hours per week between 2:30p-11p, including weekends and holidays Rate of Pay: starting at $18.06/hour The Return Agent provides superior, friendly, efficient service during all...

  • Return Agent at HNL Airport

    3 weeks ago

    Honolulu, Hawaii, United States Enterprise Mobility Inc Full time

    OverviewEnterprise Mobility has an exciting opportunity for a full time Return Agent located at the Honolulu international Airport National location 96819.Shift Schedule: 40 hours per week between 2:30p-11p, including weekends and holidaysRate of Pay: starting at $18.06/hourThe Return Agent provides superior, friendly, efficient service during all aspects of...

  • HNL GSE Maintenance Mechanic

    6 days ago

    Honolulu, Hawaii, United States Disability Solutions Full time

    Overview: Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple - "To provide the aviation industry with consistent and tailor-made solutions around the globe,...

  • Wheelchair Agent- Daniel K. Inouye International Airport

    1 week ago

    Honolulu, Hawaii, United States G2 Secure Staff Full time

    Job Description Job Description Aloha G2 Secure Staff is expanding and looking to add to the Passenger Assistance Agent/Wheelchair Agent operations at Honolulu International Airport (HNL).Title: Passenger Assistance Agent/Wheelchair AgentPay Rate: $14.00-$ TipsShift: VaryThe Passenger Assistance Agent is responsible for meeting inbound and outbound flights...

  • Sushi Chef

    4 days ago

    Honolulu, Hawaii, United States NINJA SUSHI AIRPORT Full time

    Job Description Job Description Ninja Sushi is accepting applications for full and part-time Sushi Makers at our Airport location. Previous sushi making experience a plus but not required. Must be very dependable and possess a strong work ethic. For those with a desire to learn, we'll provide a complete training program with the opportunity for future...

  • Aviation Customer Service Team Lead

    7 days ago

    Honolulu, Hawaii, United States Southern Airways Corporation Full time

    About the RoleWe are seeking an experienced Airport Station Supervisor to join our team at Southern Airways Corporation. As a key member of the management team, this individual will oversee the daily activities of cross-utilized agents in airport stations, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesSupervise...

  • Airport Customer Service Representative

    13 hours ago

    Honolulu, Hawaii, United States Southern Airways Corporation Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as an Airport Customer Service Agent. As the primary representative of Southern Airways Corporation at our airport stations, you will be responsible for delivering exceptional customer service, handling all customer inquiries, and ensuring that our passengers have...

  • Airport Lounge Cook

    6 days ago

    Honolulu, Hawaii, United States Sodexo Part time

    Join Our Team as a Cook at the Airport – Where Culinary Skills are taking offPay: $20.25/HR.Must be able to pass TSA background checkMust be in the U.S.AMust have high-end hospitality experience What We Offer:Competitive pay & amazing benefits. Holiday, Vacation & Sick pay. Medical & Dental Benefits. Do you have a passion for cooking and a love for...

  • AAC - Cargo Services Supervisor HNL

    3 weeks ago

    Honolulu, Hawaii, United States Aloha Air Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned): Key Responsibilities: 1. Monitor the performance of the freight service function as provided by Aloha Air Cargo employees. This responsibility may include the following: supervision of flight handling (loading/unloading aircraft, weight and balance, dangerous goods...

  • AAC - Cargo Services Supervisor HNL

    2 weeks ago

    Honolulu, Hawaii, United States Aloha Air Full time

    ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned): Key Responsibilities: 1. Monitor the performance of the freight service function as provided by Aloha Air Cargo employees. This responsibility may include the following: supervision of flight handling (loading/unloading aircraft, weight and balance, dangerous goods...

  • Airfield Fueling Specialist

    1 week ago

    Honolulu, Hawaii, United States Signature Aviation Part time

    Responsibilities and RequirementsWe are seeking a detail-oriented individual to join our team as a Fueling and Ground Support Technician. In this role, you will be responsible for fueling and servicing aircraft, as well as maintaining equipment and performing de-icing functions.Key Skills and QualificationsHigh school diploma or equivalent required; related...

  • Fueler - HNL

    4 weeks ago

    Honolulu, Hawaii, United States Signature Aviation Full time

    JOB DESCRIPTIONA Fueler is responsible for fueling and servicing of aircraft and the safe and efficient operations of equipment used in fueling operations. Perform fueling and de-fueling operations in a safe and efficient manner. Responsible for accurate accounting of fuel transactions. Perform de-icing functions as required. Maintain equipment in clean and...