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Wheelchair Agent- Daniel K. Inouye International Airport

1 week ago


Honolulu, Hawaii, United States G2 Secure Staff Full time
Job Description Job Description

Aloha G2 Secure Staff is expanding and looking to add to the Passenger Assistance Agent/Wheelchair Agent operations at Honolulu International Airport (HNL).

Title: Passenger Assistance Agent/Wheelchair Agent

Pay Rate: $14.00-$ Tips

Shift: Vary

The Passenger Assistance Agent is responsible for meeting inbound and outbound flights to provide services for passengers needing special assistance with wheelchairs and aisle chairs. You will play a crucial role in assisting passengers with mobility needs at our facility.

What does a Passenger Assistant Agent do?

  • Meet passengers to push in wheelchair to gate or exit door
  • Assist passenger to sit in aisle chair at gate
  • Provide exceptional customer service at all time
  • Actively participate in the Safety Management System (SMS)
  • Ensure all wheelchairs are accounted for at end of shift

What skills are required to Join the Team?

  • Must be 18 years or older
  • Must be able walk, stand, bending, lift for extended periods
  • All applicants must consent to and pass a drug test as part of a conditional job offer. REQUIRED
  • Must submit to and pass a drug screen and background check 
  • Must meet all requirements to obtain an airport SIDA badge and Customs Seal (if applicable), including successfully completing a background check and ten-year work history.
  • Must have a reliable mode of communication and transportation   

Language Skills:

  • Ability to communicate effectively in the English language
  • Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks
  • Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers, and the public
  • Must also possess and utilize effective listening skills

Why G2:

  • Preventive Healthcare Options
  • PTO Paid Time Off Benefits
  • Company Matched 401k Options
  • Employee Discount Program
  • Employee Assistance Program
  • This position allows employees to accept "TIPS"

G2 Secure Staff, LLC is a preferred provider of aviation support services to all major airlines in the United States. Based in Irving, Texas, G2 Secure Staff employs 11,000+ aviation professionals at 88+ U.S. airports, offering reliable aviation services, including ground handling, cabin cleaning, customer assistance, and security solutions, optimizing quality and efficiency for our clients.

EOE/M/F/D/V/SO

Company Description G2 Secure Staff, LLC has over 12,000 aviation service professionals in over 90 of the top traveled airports across the United States. We are people-based company whose values center around people, service, and integrity. We're proud of our diverse culture and strive to provide the safest working environment possible.Company Description G2 Secure Staff, LLC has over 12,000 aviation service professionals in over 90 of the top traveled airports across the United States. We are people-based company whose values center around people, service, and integrity. We're proud of our diverse culture and strive to provide the safest working environment possible.