Sr Sales Engineer, Partner Solutions

3 months ago

Bellevue, United States T-Mobile Full time

Be unstoppable with us T-Mobile is synonymous with innovation-and you could be part of the team that disrupted an entire industry We reinvented customer service, brought real 5G to the nation, and now we're shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won't stop Job Overview The Solutions Engineer (SE) partners with Business Sales to sell T-Mobile for Business products and services by leveraging their strong technical skills, experience, and industry knowledge. SEs engage in pre-sales activities by consulting on customer opportunities to gain understanding of their business, identify their business challenges, and develop solutions which meet their needs. The SE architects and designs solutions utilizing T-Mobile or partner business solutions, equipment and network. SEs provide technical support in sales presentations, product demonstrations, as well as providing answers to customer's technical inquiries. SEs further support Business Sales by reviewing specific customer opportunities and sales funnels. SEs will keep the Business Sales teams they support apprised of relevant technologies and industry trends. They will also consult with Sales on the technical aspects of T-Mobile for business products and services. As needed, SEs partner with Marketing, Product, Engineering, Sales Ops, and Care teams to provide feedback, support special projects, and engage in market-level opportunities. SEs maintain their technical skills and industry expertise by participating in internal and external training opportunities. SEs also pursue and maintain partner or industry certification as required for their position. Wireless Partner Solutions Engineers are also expected to: *Provide pre-sales support to Channel Account Managers and TfB Partner Solutions channel partners. *Understand and present T-Mobile wireless network and related key technologies. *Maintain expert-level knowledge of wireless handsets, mobile hotspots, tablets, and key wireless devices. *Maintain expert-level knowledge of wireless-related Value-Added Solutions. *Facilitate wireless network coverage analysis. *Discuss and assist with processing In-Building Coverage requests. *Understand and present product roadmaps as needed. *Understand and present network coverage/network build-out plans as needed. *Assist with post-sale support/escalations as needed. *Possess a high-level understanding of T-Mobile Global Wireline Solutions network, products, and technologies. Job Responsibilities: Participate in Channel Partner Meetings Uncover opportunities and recommend solutions. Supports reviewing and vetting Sell-With Partner solutions. Understand nuances and drivers. Facilitate coverage analysis and review with partners. Design and architect services and solutions. Close technical hurdles. Prepare and present technical partner presentations. Present network build-out plans. Present product roadmaps. Provide RFP technical input. Strategize with Channel Partner team to improve regional/national sales. Participate in account reviews with partners. Own partner technical relationships. Provides subject matter expertise in at least TWO wireless area of focus (Managed Network Products, Communications Products, Technology, or SE&I Support Programs) Responsible for sponsoring TFB Device Certification and supporting related opportunities. Maintain technical knowledge by attending training in assigned area, particularly of T-Mobile wireless network and related key technologies, wireless handsets, mobile hotspots, tablets, key wireless devices, wireless-related value-added solutions. Also maintain a high level understanding of T-Mobile Global Wireline Solutions network, products an

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