Site Reliability Engineer III

Reasonable Accommodations

Fearless complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please email hr@fearless.techto submit a formal request to Human Resources.

Compensation

Our Compensation System is designed to reward remarkable work, grow your impact and support the whole "you" over the course of your career.

We believe in paying people fairly, so we've established a compensation model aimed to ensure everyone at Fearless - regardless of race, ethnicity, gender, sexual orientation, disability, religion, age, nationality, or negotiation skills - is given equal pay for equal work.

Salary

• AL, FL, GA, TN Residents: $100,817 (min) - $131,811(mid) - $161,307 (max)
• NC Residents: $103,935 (min) - $135,115 (mid) - $166,296 (max)
• DE, MD, PA, TX, VA Residents: $109,132 (min) - $141,871 (mid) - $174,610 (max)
• DC Residents: $122,643 (min) - $159,436 (mid) - $196,229 (max)
• CA & NY Residents: $126,800 (min) - $164,299 (mid) - $202,881 (max)
  

Location

• In-person, hybrid, and remote options are available. Our offices are located in Baltimore.
• This position will sit 100% REMOTE.
  

Employment Type

• Full-time
  

What you'll be doing

We're looking to change the world by building software with a soul, and we want your help.

The Site Reliability Engineer III leads the design and implementation of reliable infrastructure solutions that solve customer and user problems. They enable efficient delivery of value to our customers through efficient architectures, infrastructure, and pipelines. They bring expertise in digesting complex tasks and business requirements and aligning a group around an implementation. The Site Reliability Engineer III also supports operations of the production environments including observability and troubleshooting issues (sometimes outside of normal business hours if mandated by the contract).

We need your Site Reliability skills What other skills will help you succeed at Fearless? Glad you asked We're excited about candidates who can accomplish the following:

Responsibilities and Contributions
Organizational and Leadership Role

• Synthesizes business requirements and objectives and drives the development of infrastructure solutions.
• Collaborates with talented designers, product managers, and fellow engineers to plan and build new features.
• Coaches and mentors others to develop their professional skills.
• Drives all phases of the infrastructure and operations lifecycle from task creation to production deployment of new system components.
  

Functional Role

• Designs and implements effective, secure infrastructures solutions that meet the business and technology requirements of the project.
• Articulates business needs and translates them into technology solutions.
• Develops pipelines and automates workflows and processes through code and tooling to reduce technical debt and improve the efficiency of the team.
• Troubleshoots technical issues in infrastructure like software-defined networks, databases, and compute resources.
• Develops and implements plans for the continuous improvement and vulnerability management of the system.
• Identifies opportunities and articulates suggestions to improve the technology strategies beyond the scope of a team or project.
• Makes decisions that are consistent with the organization's business strategy.
• Demonstrates deep knowledge of products/workflows within the businesses they support.
• Reviews other developers' code and provides specific, constructive feedback.
  

Essential Skills, Experience, or Competencies
Must-Have Skills

• Ability to obtain security clearance required by the project: Public Trust
• A minimum of 8 years of Software Engineering/DevOps experience total with at least 4 (most recent) years as a DevOps Engineer/SRE.
  
  • Programming language experience with Java, Python, and Bash
    
• Prior experience leading a small team of SRE/DevOps Engineers (served as a Tech Lead or Project Lead).
• Strong demonstrated working experience managing Kubernetes Clusters using EKS within an AWS environment.
• Strong experience using Terraform and CloudWatch to manage and monitor an AWS infrastructure.
• Strong experience with Monitoring and Observability tools such as New Relic, Grafana, and Splunk.
• Strong source code management experience with Git/Github.
• Implementing best practices for maximizing uptime and debugging issues quickly.
• Developing resiliency in infrastructure to handle outages.
• Cloud Security best practices to prevent unauthorized access to resources.
• Understanding of all layers of software engineering and system architecture.
• Proficiency in securing systems on the application, network, and infrastructure layers.
• Shall have experience in designing and implementing end-to-end continuous delivery pipelines
• Shall have deep AWS cloud experience in a production environment (e.g. network, security, deployment, automation, server-less technologies).
• Shall have experience and understanding in SRE principles for highly scalable and reliable systems.
• Shall have strong experience with Configuration Management and Infrastructure as Code.
• Experience with core infrastructure capabilities: operating systems, networking, identity, and access.
• Understanding of CI/CD and related concepts.
• Expert ability to execute advanced git actions like rebasing and squashing.
• Ability to assist other engineers with source code management in git.
• Basic understanding of software development and web application development concepts.
• Ability to discuss technical tasks and team process topics with team members.
• Ability to operate and manage work, strategically reason, and build relationships and influence others.
  

Highly Desired Skills and Experience

• Current or prior local, state, or federal government project experience.
• Experience with tools such as SQL, Matomo, and Kafka.
• BS/MS/MEng in Computer Science, Information Systems, Information Technology, Mathematics, Electrical Engineering, Computer Engineering, or similar technology-related degree.
• Experience working with government or large industry clients.
• Proficient in at least one programming language and web applications framework such as Node.js/Express, Python/Django, Go, Java 8+/Spring, Ruby/Rails, etc.
• Holds a current AWS Certified Developer Associate, Solutions Architecture Associate, or Solutions Architect Professional or similar certification in another cloud platform.
• Holds a current Certified Scrum Master certification.
• Holds a current CompTIA Security+ certification.
  

So, what's next?

Over the years, we've honed our interview process to help ensure that every team member we hire is the right fit for us and that we're the right fit for them. If we think you're a good fit, we'll get in touch and start scheduling your interviews Depending on the role's/project's requirements, the interview process may include some differences. At the minimum

• Introductory Interview: This is where you and your recruiter will build rapport, explore your career and educational background, discuss salary expectations, role requirements, and set expectations for the interview process, specific to the position of interest.
• Technical Interview (Skills Fit): This is where we get into the nitty gritty of the project. During the Technical Interview, you'll be interviewed by the technical team to dig more into your background and technical capabilities.
• Business Interview:At this point, you've made it to the final frontier The Business Interview is when you'll meet with Fearless leadership to dot the i's, cross the t's, and determine whether or not we'll be moving forward with the hiring process.
  

About Fearless Digital

Fearless Digital builds software with a soul. As a division inside Fearless, we're part of its digital services integrator model to unlock the power of organizations, people and tech. Our division designs, engineers, and delivers digital solutions to solve problems and drive impact. Using iterative development cycles, we minimize risk for our customers and efficiently deliver intuitive and responsive technology. In this way, we help set the stage for tech to work better for people. That'snot our only goal, though. We also strive to create a purple culture that makes our team members excited to come to work every day. We take a holistic approach to our people's well-being, and our culture and benefits are designed to support our people in working the way they like best. We encourage our people to pursue their passions, both in and out of the office. With flexible schedules, continuing education support, and a family-friendly work environment, we've created a culture that allows our team to thrive professionally and personally.

Fearless believes in equal opportunity employment. We won't discriminate against any employee or applicant on the basis of race, gender, nationality, age, religion, disability, military status, or sexual orientation. As a company and as individuals, we're committed to providing aninclusive and welcoming environment for our team, our family members, our clients, our subcontractors, and our vendors.

Fearless Digital Benefits

Benefits Eligibility:

• Full-time team members are eligible for benefits upon beginning employment at Fearless
• Part-time team members are only eligible for 8.75 days of safe & sick leave
• Interns and 1099 team members are not eligible for Fearless benefits
  

Our people make us who we are. We believe that every member of the Fearless team has something to share, and we value the unique viewpoint you'll bring to our community. But we value your community, too, so we offer fulfilling work that stays in balance with the rest of life. Because everyone has different needs, desires, and goals, our benefits offer the choices and flexibility that our team members need to live well and succeed. Here are a few highlights of our benefits package, for full-time team members, exclusively:

• Life-friendly schedules
• Family-friendly workplace
• We cover 100% of your premium for our medical HSA plan + the deductible portion of HSA contributions, 80% of your premium for our HMO or PPO plans, and offer competitive dependent coverage. We cover 100% of dental and vision premiums for you and your dependents and offer medical and dependent care FSA options. We also offer life insurance, short- and long-term disability coverage, and legal planning and support insurance.
• Tech, education / training, and wellness allowances
• Safe Harbor 401(k) plan with employer contributions (current match = 4%) and immediate vesting
• Referral bonus: Bring your friends If someone you refer is hired, you'll get a bonus of $6-12k
• Total Pet Plan
• Employee Assistance Program
• Up 12 weeks of FMLA paid at 100%
• PTO is provided to team members as a lump sum allowance, not an accrual. PTO is prorated based on your start date (see table below) on a quarterly basis (with tenure-based increases), 8.75 days of sick leave, 11 federal holidays, their birthday (8 hours), up to 15 days for jury duty, and up to 3 days (24 hours) of bereavement leave per eligible instance.
  

Start Date
PTO Allocation
Allocation Timing

Jan 1 - March 31
100%
January

April 1 - June 30
75%
April

July 1 - Sept 30
50%
July

Oct 1 - Dec 31
25%
October

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