Office ManagerCoordinator

Benefits:

Bonus based on performance

Competitive salary

Employee discounts

Opportunity for advancement

Paid time off

Roles & Responsibilities:

With a focus on excellent customer service, efficiency and time management, a well-organized Office Manager, in addition to overseeing and handling inbound and outbound communication with all customers, will be responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control and task delegation. We are willing to train. Below is a list of various specific duties, not limited in overall scope and subject to change:

Handle A/R and prepare deposits for bank run.

Answer inbound phone calls promptly during business hours. (if applicable)

Pre-screen incoming leads/potential customers in a proper manner. (if applicable)

Respond to any voicemails and/or messages from answering service. (if applicable)

Manage and respond the inbound email correspondence and forward accordingly.

Greet customers and all other visitors to the showroom promptly and professionally (if applicable).

Schedule estimate appointments properly using the appropriate customer software.

Quote product by telephone for potential new clients/customers.

Assist Estimators with follow up on pending estimates by phone and/or email.

Strategically schedule work appointments for Installation Techs, along with customers accordingly.

Check order confirmations from fabricators/vendors for size and pricing accuracy.

Oversee proper filing of daily work orders and estimates.

Prepare Accounts Receivable and prepare deposits for bank daily.

Preferred Skills:

Excellent verbal/written communications skills.

Microsoft Office (Word, Excel).

Experience with QuickBooks Online and web based software preferred.

Glass Guru is a franchise system. Each location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Glass Guru Corporate.