Senior IT Support Technician

2 months ago

Clyde Hill, United States Puget Sound Energy Full time

Puget Sound Energy is looking to grow our community with top talented individuals like you With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now. PSE'sIT Infrastructureteam is looking for qualified candidates to fill anopenSenior IT Support Technicianposition Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process. Job Description * Resolves moderate to high complexity problems by applying training and/or experience in carrying out a structured problem-resolution process. Uses problem-resolution resources skillfully - problem-management database, support system, standard references, scripts, and resource guides. * Fulfills customer requests, resolves customer technical problems and responds to customer questions in an effective and timely manner to ensure ongoing effectiveness of the desktop computing environment. * Responsible for event management, service request fulfillment, incident management, problem management, access provisioning, and continual service improvement. * Provides white glove support for executive level and VIP customers. * Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety. * Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations. Job Responsibilities Resolves specialized or complex problems by identifying and executing a course of action aligned with, but not specifically outlined in the structured problem-resolution process. Communicates specific subject matter to others through explanation, demonstration, testing, and reinforcement, with established procedures offering only partial guidance. Provides IT user support using a problem-resolution system and/or standard screens, scripts, reference guides, and procedures. Handles non-routine requests that require skilled and experienced use of standard support resources. May resolve problems through deviation or adaptation of standard tools and references. Skillfully uses problem resolution resources such as problem management database, help desk system, standard references, scripts, and resource guides. Performs general maintenance tasks, troubleshoots and repairs computer systems and peripheral equipment. Documents resolutions of non-routine incidents and contributes to problem-resolution process. Has extensive customer contact, operates highly specialized equipment and/or systems, operates in the absence of direct supervision, has access to highly sensitive information. Act as the primary point of contact for executives and VIPs, assisting with a variety of technical issues, troubleshooting and providing solutions to ensure satisfaction. Provide technical assistance for large meetings and VIP events. Performs other duties as assigned. Minimum Qualifications Two (2) year degree or certification in a technology-related field, or relevant military experience. Four or more (4+) years relevant work experience. Requires ability to skillfully navigate problem resolution system and other related applications. Ability to troubleshoot, analyze, and solve routine technical support problems. Basic understanding and knowledge for the area supported. Good communication skills and ability to interact effectively with internal contacts (e.g., customers, peers, project team). Desired Qualifications * Undergraduate degree. * Customer centric focus with demonstrated ability to apply insights to meet customer technology needs. * Demonstrated ability to drive for results to deliver against commitments. *

  • HVAC Installation Support Technician

    5 days ago

    Clyde Hill, United States Black Lion Heating & Air Conditioning Full time

    Job OverviewBlack Lion Heating and Air Conditioning is seeking a dedicated HVAC Installation Support Technician to join our team.Position: HVAC Installation Support TechnicianLocation: Kirkland, WAShift: Monday - Friday, 8:00 AM to 5:00 PMCompensation: Starting $22 - $25 /hr (based on experience)Benefits: Comprehensive medical, dental, and vision coverage...

  • Logistics Support Technician

    3 weeks ago

    Hill AFB, United States Tactical Air Support Full time

    Tactical Air Support Inc. Logistics Support Technician III / Hazmat Hill AFB, UT Salary $40.00 - $46.00/hour DOE Position Summary Tactical Air Support, Inc. is seeking an experienced Logistics Support Technician to join its growing maintenance and logistics teams. To support Tactical Air's fleet and customer requirements, the Logistics Division maintains...

  • Logistics Support Technician

    3 weeks ago

    Hill Air Force Base, United States Tactical Air Support Full time

    Job DescriptionJob DescriptionTactical Air Support Inc.Logistics Support Technician III / HazmatHill AFB, UTSalary $40.00 - $46.00/hour DOEPosition SummaryTactical Air Support, Inc. is seeking an experienced Logistics Support Technician to join its growing maintenance and logistics teams. To support Tactical Air's fleet and customer requirements, the...

  • Operating Room Support Technician

    5 days ago

    Clyde, North Carolina, United States Haywood Regional Medical Center Full time

    Job OverviewAbout Us:At Haywood Regional Medical Center, we prioritize our people. Join a workplace that values your individuality and contributions. Our facility is licensed for 154 beds and provides a wide range of services alongside 11 multi-specialty physician clinics. Additionally, we feature a 54,000 square foot Health and Fitness Center, offering...

  • IT Support Technician

    1 week ago

    Cedar Hill, United States Lifespace Communities Full time

    Community: Texas Home OfficeAddress:  3501 Olympus BoulevardDallas, Texas 75019Pay Range $21.59-$29.71+ HourlyLive your purpose.  Grow your career. Thrive through teamwork. Create meaningful, personalized experiences.At Lifespace, team members are at the center of delivering a purpose driven experience for our residents! We provide an environment where...

  • Technical Support Representative

    6 days ago

    Cherry Hill, NJ, United States Abacus IT Full time

    Join our dynamic team as a Level II Help Desk Support Technician. In this role, you will be providing exceptional technical support and customer service. You will have the opportunity to work with a diverse range of technologies and collaborate with talented professionals to resolve IT issues efficiently.

  • Caregiver and Medication Technician

    6 days ago

    Morgan Hill, California, United States Loma Clara Senior Living Full time

    Job OverviewLoma Clara Senior Living is dedicated to providing exceptional care and a fulfilling lifestyle for our residents. As part of our commitment to a supportive work environment, we recognize the invaluable contributions of our team members who strive to enhance the lives of those we serve.We provide a range of rewarding career opportunities that...

  • IT Field Support Technician/ Mid Level

    5 days ago

    Mint Hill, United States Motion Recruitment Full time

    IT Support Tech (Field) Mint Hill, NC Helpdesk Support Overview A leading Managed Service Provider (MSP) in the Carolinas is seeking an experienced and hardworking Field Support Technician. This MSP has been supporting the Charlotte area for nearly a decade and a half and has built a solid reputation for fast, friendly, and reliable support. The company...

  • Surgical Support Specialist

    6 days ago

    Clyde, North Carolina, United States Haywood Regional Medical Center Full time

    Position OverviewAbout Us:At Haywood Regional Medical Center, we prioritize our team members. Join a workplace that values your individuality and contributions. Our facility is equipped with 154 licensed beds and provides a wide range of services alongside 11 multi-specialty physician clinics. Additionally, we feature a 54,000 square foot Health and Fitness...

  • IT Support technician

    1 week ago

    Cherry Hill, United States TFS HealthScience Full time

    Job DescriptionJob DescriptionTFS HealthScience is a leading global mid-size Contract Research Organization (CRO) that partners with biotechnology and pharmaceutical companies throughout their entire clinical development journey. Our expertise includes full service-capabilities, resourcing and Functional Service (FSP) solutions.Join Our Team as a IT Support...

  • IT Support Specialist

    14 hours ago

    Mint Hill, North Carolina, United States Motion Recruitment Full time

    About the RoleMotion Recruitment is seeking an experienced and skilled Field Support Technician to join our team. As a Field Support Technician, you will play a critical role in providing technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key ResponsibilitiesCustomer ServiceProvide exceptional customer service to...

  • IT Support Technician

    4 days ago

    Camp Hill, United States Foot Locker Full time

    Overview: Foot Lockers Store & Workplace Services team is driving digital transformation in our retail store and corporate environments. The Field Support Technician will join a Depot Support Team that is fully committed to delivering the highest level of support for all POS Store Systems. As a Field Support Technician, it will be your duty to coordinate all...

  • Senior Living Caregiver

    6 days ago

    Spring Hill, Tennessee, United States Americare Senior Living Full time

    Position Overview As a Nursing Assistant at Americare Senior Living, you play a crucial role in enhancing the quality of life for our residents. Your primary responsibility will be to assist residents with their daily activities, ensuring their physical and emotional well-being. Key Responsibilities Support residents in their daily living activities,...

  • Local Contract Pharmacy Technician

    4 weeks ago

    Mint Hill, United States Healthcare Support Remote Work Freelance Full time

    Healthcare Support is seeking a local contract Pharmacy Technician for a local contract job in Mint Hill, North Carolina.Job Description & RequirementsSpecialty: Pharmacy TechnicianDiscipline: Allied Health ProfessionalStart Date: 08/26/2024Duration: 11 weeks38 hours per weekShift: 8 hours, daysEmployment Type: Local ContractMust be LOCAL. Must have NC...

  • Local Contract Pharmacy Technician

    4 weeks ago

    Mint Hill, United States Healthcare Support Full time

    Healthcare Support is seeking a local contract Pharmacy Technician for a local contract job in Mint Hill, North Carolina.Job Description & RequirementsSpecialty: Pharmacy TechnicianDiscipline: Allied Health ProfessionalStart Date: 08/26/2024Duration: 11 weeks38 hours per weekShift: 8 hours, daysEmployment Type: Local ContractMust be LOCAL. Must have NC...

  • Pharmacy Technician

    6 days ago

    Clyde, North Carolina, United States Haywood Regional Medical Center Full time

    Position OverviewThe Pharmacy Technician plays a crucial role in the efficient operation of the pharmacy department. Responsibilities include:Refilling and maintaining automated dispensing systems to ensure timely medication delivery.Daily preparation of medication carts to support patient care.Managing inventory and preparing orders to maintain optimal...

  • Behavior Support Technician

    6 days ago

    Grove Hill, Alabama, United States ProCare Therapy Full time

    Job OverviewPosition: Behavior Support TechnicianCompany: ProCare TherapyWe are seeking a dedicated and compassionate Behavior Support Technician to provide essential behavioral assistance to students with special needs. This role is pivotal in fostering a supportive educational environment and ensuring that students receive the necessary interventions to...

  • IT Support Tech

    2 months ago

    Mint Hill, United States BrightFlow Technologies Full time

    Job DescriptionJob DescriptionOverviewBrightFlow Technologies, one of the Carolinas’ premier MSPs, is seeking an experienced and hardworking Field Support Technician. BrightFlow Technologies has been supporting the Charlotte area for nearly a decade and a half and has built a solid reputation of fast, friendly, and reliable support. Our combination of...

  • Surgical Technician

    14 hours ago

    Clyde, North Carolina, United States Haywood Regional Medical Center Full time

    Position Overview:As a Surgical Technician, you will be responsible for preparing the surgical operating environment with essential drapes, solutions, instruments, equipment, and supplies. Your role is crucial in ensuring that all equipment and instruments are in optimal working condition.Key Responsibilities:- Assist in the preparation, transportation,...

  • Medication Management Technician

    5 days ago

    Clyde, North Carolina, United States Haywood Regional Medical Center Full time

    Position OverviewThe Pharmacy Technician plays a vital role in supporting the pharmacy department by ensuring the efficient operation of medication dispensing systems. This position involves:Key Responsibilities1. Managing and refilling automated medication dispensing systems.2. Preparing and organizing medication carts on a daily basis.3. Maintaining...