Parts Manager

2 weeks ago

Brooklyn, United States Volvo Cars Brooklyn Full time

An all new state of the art dealership located in Industry City, Brooklyn, NY.

Volvo Cars of Brooklyn is an elite new and pre-owned retailer of Volvo vehicles conveniently located in Brooklyn, respected as one of the most successful luxury and performance automotive dealers in the world. We are committed to service and building long lasting friendships with our clients.. Our soaring Sales and CSI reflect the professionalism and dedication to our clients and the lifestyle for which Volvo Cars of Brooklyn has become known.

At Volvo Cars of Brooklyn, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. Volvo Cars of Brooklyn is always looking for qualified, driven and professional individuals to join our sales and service teams to begin a career with our luxury dealerships.

What We Offer:

  • Medical and Dental

  • 401K Plan

  • Paid time off and vacation

  • Growth opportunities

  • Paid Training

  • Employee vehicle purchase plans

  • Family owned and operated

  • Long term job security

  • Health and wellness

  • Flexible Work Schedule

  • Discounts on products and services

Responsibilities:

  • Lead the parts department, retail and wholesale customers.

  • Accomplish objectives through the use of proper purchasing procedures and inventory control.

  • Handle the parts inventory and track all expenses.

  • Work with the Service Manager to ensure parts are in-stock or ordered in a timely manner as needed for all scheduled repairs.

  • Effectively train and supervise all parts counter associates to meet department and company goals; handle stock order procedures.

  • Handle and resolve customer complaints courteously and professionally.

  • Keep up-to-date on manufacturer warranty, policy, and return procedures.

  • Knowledge and compliance with the federal, state, and local regulations that affect operation.

  • Ensure that all employees follow their assigned work schedules and enforce to the absenteeism, reporting and tardiness policy.

  • Forecast goals and objectives for the department and strive to meet them.

  • Hire, train, motivate, counsel and monitor the performance of all parts department staff.

  • Ensure that incoming inventory is stocked in the correct location.

  • Maintain a stabilized inventory consistent with the requirements of the defined areas.

  • Accurately price parts and accessories using the proper pricing source and keep the computer system up to date.

  • Implement & carry out safety requirements.

  • Demonstrate behaviors within Company’s Values in all interactions with customers, co-workers and vendors.

Qualifications:

  • 2+ years of related experience in an automotive parts management position 

  • Excellent customer service skills

  • Professional appearance and work ethic

  • High school diploma or equivalent

  • Detail oriented and organized

  • Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without

regard to race, color, religion, age, sex, national origin, disability status, genetics, protected

veteran status, sexual orientation, gender identity or expression, or any other characteristic

protected by federal, state or local laws.

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