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Security Sales Support Specialist
1 month ago
Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect, and optimize businesses of all types and sizes. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience. With clients at the heart of all we do, our people, knowledge, and technology power our connected ecosystem of health, safety and security solutions and services.
We offer a full portfolio of video, access, intrusion, fire and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving countless long-term clients with solutions and services that protect their people, customers, and assets.
As a Security Sales Support Specialist, you will provide sales support, sales administrative assistance and project support to the sales associates within the assigned strategic accounts.
Essential Functions:
- Provide telephone and email support to Strategic Account customers under guidance of Client Executive and/or Account Executive.
- Secure orders, arrange delivery dates, monitor installation dates, and order closure.
- Provide project management support to sales initiatives within account.
- Participate in developing and implementing marketing action plans.
- Provide assistance in the development of customer presentations and proposals that ensure professionalism and results.
- Maintain contacts with customers in relation to their requirements.
- Ensure that customers are knowledgeable of Securitas Electronic Security policies relative to sales, systems support and service.
- Follow up on each sale and the resulting installation of hardware and software products.
- Ensure that outstanding receivables are minimized through planning and coordination with company finance associates and the customer.
- Resolve customer complaints and concerns as effectively and quickly as possible.
- Assist in the preparation of accurate sales forecasts, call reports and sales activity reports for submission to the Client Executive on a timely basis.
- Report proposal/prospect status through the Client Executive.
- Implement and continually review the proper flow of contracts to company headquarters to ensure timeliness and accuracy of all contractual relationships with customers for both hardware and systems products.
- Maintain high level of communication with functional groups within the Strategic Accounts division as well as with Service/Installation and Finance to maximize sales and customer satisfaction.
- Prefer college graduate with BS/BA in business or marketing related area. Consideration given to relevant prior work experience.
- Strong verbal and written communication skills.
- Good interpersonal skills.
- Exceptional organizational skills are a must.
- Thorough understanding of Excel
- Thorough understanding of PowerPoint
- Thorough understanding of Outlook
- Medical, Dental, Vision, and Life Insurance
- 401K with 60% Match up to 6% of salary
- Paid vacation, holiday and sick time
- Educational Assistance
- Exceptional growth opportunities
- Wide variety of employee discounts on travel, equipment, and more
We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
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