Network Technician

4 days ago

Lafayette, United States Subaru of Indiana Automotive Full time
Network Technician

Information Systems

Company Overview:

Subaru of Indiana Automotive, Inc. or "SIA", located in Lafayette, Indiana, is the only Subaru vehicle manufacturing facility outside of Japan. SIA is a 4.4 million square foot automotive OEM - meaning our manufacturing process begins with coils of steel and ends with the high-quality vehicles you see out on the roads. We employ 6500+ Associates, both production and administrative, all under one roof. SIA is the safest automotive manufacturing plant in the United States and is also a pillar in the community due to its numerous fundraising activities held onsite, donations to local charities and plentiful volunteer opportunities. SIA is a frontrunner in environmental stewardship being the first Zero-Landfill automotive manufacturing plant and the first to have its campus designated a backyard wildlife habitat. SIA has grown tremendously since its 1989 beginnings and continues to be an example of success within the automotive industry.

Position Summary:

The IS Network Technician is responsible for assisting with the coordination and management of SIA's phone systems to include configuration, updates, basic troubleshooting, and hardware repair/replacement. They will also collaborate with other departments to determine mobile connectivity needs and support the greater networking/IS teams in phone systems related issues.

Outline of duties:
  • Assist maintaining phone system configuration and updates across multiple facilities.
  • Assist maintaining phone system endpoint VOIP, analog, soft phone, and mobile device application.
  • Assist maintaining Microsoft Azure MDM "Mobile Device Management" policies and profiles.
  • Assist with Mobile device management including software updates, hardware repair or replacement, inventory, and device accountability.
  • Assist with Private Cellular - adding\removing devices and maintaining profiles.
  • Supports helpdesk efforts with mobile device concerns.
  • Assist maintaining a guest BYOD infrastructure through sponsorship end-user experience.
  • Collaborate with multiple departments and contractors to determine their mobile connectivity needs and/or concerns.
  • Assist with swapping network racked equipment.
  • Basic network troubleshooting.
Minimum Qualifications:
  • Associate degree in Information Technology or related field, or equivalent experience
  • Phone system support and configuration experience
Desired Qualifications:
  • 2 years' experience mobile device management software.
  • 2 years' experience with troubleshooting Android and iOS software & hardware.
  • 3CX Certification(s)
  • 5 years' experience with Microsoft Intune MDM "Mobile Device Management"
  • Apple Certified iOS Technician (ACiT)
  • Cell phone repair technician certification (Android)
  • A+ certification


Subaru of Indiana Automotive, Inc. is an equal opportunity employer committed to employing a diverse workforce.

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