Computer Systems Analyst

3 months ago

Morgantown, United States ECS Federal Full time

ECS is seeking a Computer Systems Analyst (Junior) to work in our Morgantown, WV office Please Note: This position is contingent upon [contract award]. Job Description: ECS is seeking a Computer Systems Analyst (Junior) to work in our Morgantown, WV office. Please Note: This position is contingent upon contract award. Job Description: ECS is seeking a qualified Computer Systems Analyst (Junior) to support transformative science and technology solutions for the Department of Energy. The candidate will provide end-user support with processes for managing and delivering IT services, resolve incidents, service requests, and problems associated with service failures or degradations that are related to hardware and software computing devices. Install, configure, troubleshoot, and modify applications, operating systems, and any required third-party products as necessary to ensure interoperability, including Commercial-off-the-shelf (COTS) software and software under development by in-house development teams, to meet the needs of application owners. Maintain Applications server environment, working to identify and troubleshoot issues via root cause analysis and provide thorough technical documentation for required corrective action resolutions. Proactively monitor and remediate application server infrastructure issues. Create, review, and maintain advanced technical support documentation for supported software applications and their environments. Regularly provide input and status updates for project tracking activities. Serve as the technical point of contact for vendor support on all application-related issues and evaluate vendor products as needed. Lead system and process analysis efforts to provide innovative solutions for highly complex customer problems. Design and develop advanced technical solutions, working directly with the Applications teams to recommend solutions and strategies for configuration, testing, and integration of new technologies in effort to increase efficiency and effectiveness of applications and/or server management. Extensive experience working independently to plan and schedule workload, establish priorities, and collaborate with high-level technical personnel. Extensive and highly advanced experience with one or more of the following: software and/or systems configuration, computer administration, applications development, or instrumentation management and communications. Highly advanced experience collaborating with management, customers, or high-level technical personnel to provide direction in the design, evaluation, recommendation, and implementation of systems, services, or processes. Daily activities include: Analyze information requirements. Evaluate analytically and systematically problems of workflow, organization, and planning and assists Senior Computer Systems Analyst and Computer Systems Analyst develop appropriate corrective action. Help develop plans for automated information systems from project inception to con clusion. Define the problem, and develop system requirements and program specifications, from which programmers prepare detailed flow charts, programs, and tests. Under the supervision of a Senior Computer Systems Analyst or a Computer Systems Analyst, coordinate closely with programmers to ensure proper implementation of program and system specifications. Develop, in conjunction with functional users, system alternative solutions. Required Skills: Bachelor's Degree in a related field OR Associate's Degree in a related field AND two years of related work experience OR Four years of related work experience Must be eligible to obtai

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