Internal Communications Manager

1 month ago


San Francisco, United States Discord Full time

Discord is about giving people the power to create space to find belonging in their lives. We want to make it easier for you to talk regularly with the people you care about. We want you to build genuine relationships with your friends and communities close to home or around the world. Original, reliable, playful, and relatable. These are the values that connect our users and our employees at Discord.

Reporting to the Group Manager of Internal Communications, the Internal Communications Manager is critical to supporting and strengthening how we keep our people informed, engaged and connected. The role of the Communications team is to shape and share our story as we serve the 150 million+ people who come to Discord every month...and the passionate team members delivering for them. If that strikes a chord and you're equally comfortable communicating in memes and gifs as you are in docs and decks, come join our pun-loving team of creative strategists and positively contribute to Disord's mission.

What You'll Be Doing

  • Support the entire lifecycle of internal communications initiatives, including strategic ideation, planning, creative execution and measurement of success
  • Drive development of internal communications plans, messaging and materials that align with company priorities, mission and values
  • Build and manage relationships with key internal stakeholders (including leadership and cross-functional partners) to help connect the dots across the business
  • Disseminate key information impacting employees through various channels, with a specific emphasis on connected storytelling and change management
  • Help organize, program, plan, promote and execute hybrid company events, including All Hands meetings, kick-offs, game nights and other milestone moments
  • Support and strengthen the flow of information across the company, ensuring information is easy to discover and consume
You Will Thrive In This Role If
  • 3-5 years of experience building and managing successful internal communications programs (from strategic ideation to execution)
  • Bachelor's degree or equivalent practical experience
  • Ability to operate with empathy, agility and flexibility in a hybrid, collaborative and fast-paced environment
  • Track record of building strong relationships, partnering with and advising cross-functional stakeholders (including executive audiences)
  • Excellent organizational, project management and prioritization skills
  • A creative, resourceful, forward-looking approach to problem-solving
Bonus Points
  • An understanding of and/or experience using Discord
  • Previous ownership of company All Hands program
  • Ability to connect the dots and translate complex ideas into concise, easy-to-understand communications
  • Experience communicating change, planning events and developing content
  • Track record of demonstrating how internal communications drives a business forward
  • Ability to anticipate and balance risks and considerations impacting communications


#LI-Remote

The US base salary range for this full-time position is $137,000 to $151,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Please see our Applicant and Candidate Privacy Policy for details regarding Discord's collection and use of personal information relating to the application and recruitment process by clicking here.
About Us

Discord is a voice, video and text app that helps friends come together to hang out, have fun, and play games. With over 150 million monthly users, Discord has grown to become one of the most popular communications services in the world. Discord offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

We're working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It's a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us

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