Automotive Parts Returns Claim Specialist

1 month ago


Missouri Valley, United States Woodhouse Full time
Position Title: Automotive Parts Returns Claim Specialist
Company: Woodhouse Auto Family
Job Location: Woodhouse Parts Direct (1951 US-30, Missouri Valley, IA 51555)
Position Type: Full Time
Schedule: Monday - Friday, 7:30 AM - 4:30 PM
Compensation: $17.00 - $18.00 per hour + overtime pay
Hiring Bonus: $1,000

Company Benefits for Full-Time Employees:
  • Health Insurance: Medical + Health Savings Account, Dental, Vision
  • Life Insurance
  • Long-term and Short-term Disability Insurance
  • Retirement Savings Plan: 401K Plan with company match
  • Paid Time Off
  • Paid Holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas Eve, Christmas Day
  • Bereavement Pay
  • Employee Assistance Program
Additional Perks & Rewards:
  • New Employee Referrals Bonus
  • Customer Referral Bonus
  • Employee of the Month Bonus
  • Employee Appreciation Week: Company-wide appreciation event with giveaways and appreciation gifts.
  • Employee Discounts: Includes vehicles, parts, services.
  • Woodhouse Family Insurance: Employee discounts for Home and Auto Insurance.
  • Growth Potential: Opportunities to be promoted within our company.
  • Tuition Assistance Program: Automotive Technology or Collision Repair.
  • Woodhouse University: Paid In-house Technician Trainings.
  • Automotive Technician Paid Manufacturer Training: Includes travel and accommodations.
Woodhouse Auto Family is seeking an experienced Parts Returns Claim Specialist for our Wholesale Parts Distribution Center in Missouri Valley, Iowa. In this role you will track, receive, and process parts returns and maintain inventory control and records.

Essential Duties
  • Receives and processes returns orders.
  • Responsible for ensuring customers receive credit for parts that they return while also making sure that we are maximizing what Woodhouse can claim with manufacturers
  • Reduce Woodhouse's Scrap Policy account burden
  • Processes and pulls parts for customer orders as inputted by the sales department while performing other duties
  • Fulfills all parts orders from individual dealerships with parts sold to internal service, sales, and body shop departments
  • Processes customer cores and sends back to the correct manufacturer
  • Works closely with and answers inventory questions from inside sales tea
  • Processes manufacturer's warranty claims
  • Processes returns received from drivers and ensures proper customer credit is received on account
  • Unloads, transports, and places parts in proper locations in the warehouse
  • Matches and processes purchase orders
  • Perform bin counts
  • Safely operates a wave machine, forklift, and stock chaser to transport and stock parts
  • Follows established organizational procedures and
Requirements:
  • High School Diploma or equivalent
  • Valid Driver's License with acceptable driving record
  • Ability to pass a pre-employment drug screening, physical and lift test.


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