IT Intern

As an IT and Analytics intern, you will gain hands-on experience in supporting out IT infrastructure, assisting with various technical projects and help various departments create analytics workflows and leverage data to optimize business and healthcare operations.

Responsibilities:

• Provide technical support to end-users regarding software, hardware and network-related issues
• Assist in the installation, configuration, and maintenance of hardware and software systems.
• Help troubleshoot IT issues and escalate problems as necessary
• Perform regular system updates and upgrades under supervision
• Support IT team members in day-to-day operations and project implementation
• Document technical procedures and user guides for IT systems and services
• Participate in IT meetings and contribute ideas for process improvement
• Lean and adhere to organizational policies and procedures related to IT security and data protection
• Collaborate with IT staff to resolve issues and complete tasks in a timely manner
• Interface with internal departments to understand the nature of their work, what data they have available to process and how analytics can add value
• Create pipelines from EMR software to Power BI
• Create and maintain dashboards that display metrics that provide actional insights
• Contribute positively to a collaborative team environment by demonstrating a strong work ethic and willingness to assist others
• Performs other duties as assigned.

• Basic understanding of computer systems, network and IT operations
• Familiarity with Microsoft Windows and Office applications
• Strong problem-solving skills and ability to learn new technologies quickly
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proactive and self-motivated with strong desire to learn and grown in the field of IT
• Proficiency in data tools in the Microsoft suite (Excel, Power BI, etc.)

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of periods of standing and bending.
• Must be able to lift up to 15 pounds at times.