Program Manager

3 weeks ago

Charlotte, United States Resources For Human Development Full time

Description

Position Summary

The Program Manager is directly responsible for ensuring the creation of a safe and healthy environment that fosters communication, a sense of well-being, empowerment and support to the consumers supported by the program. The Program Manager is responsible for overall management of the site/work group they supervise and all staff working in the site/group(s). The Program Manager will provide direct supervision of the Lead Staff and Direct Support Professionals (DSP) in the sites they supervise. The Program Manager will act as a role model for employees regarding the expectations of how the job duties should be performed, the attitude to maintain while at work and appropriate interactions with consumers and other professionals. A commitment to the RHD values should be demonstrated as job duties are performed.

Essential Duties and Functions

Staff Supervision

  • Provide front line supervision of all site staff.
  • Meet regularly with and provide supervision to each site employee to provide skill training and mentoring that supports staff development and document and address any identified needs for improvement.
  • Manage site scheduling including all callouts, no-shows and time-off requests to provide coverage as needed.
  • Interview and make recommendations regarding new DSP candidates
  • Participate in and attend all planning and team meetings for each consumer.

Programming

  • Respond appropriately to crisis situations by notifying the appropriate persons, completing/submitting incident reports.
  • Report any medical concerns to the unit leadership and/or agency nurse immediately.
  • Develop and coordinate the planning of monthly consumer activities and ensure their implementation, providing required funds.
  • Overall day to day Management of units and sites as prescribed in ISP or treatment plans.

Administrative

  • Manage, monitor, and reconcile all site and consumer-related expenditures.
  • Oversee the maintenance, upkeep and safety of the physical site and site vehicles, reporting needed repairs, upkeep and conditions to the Unit Director.
  • Monitor and ensure the timely completion of all site documentation (logs, medications, inventories, incident reports, assessments, progress van logs etc.) and communicate issues and/or problems directly to Program Director.
  • Ensure home is prepared for State licensing visits including consumer files, medication records, and physical site.
  • Other duties as assigned.

Requirements

Qualifications

  • High School Diploma - Bachelor's or Master's degree preferred.
  • Minimum 5 years' experience working with adults with IDD/Behavioral Mental Health Diagnosis/Drug and Alcohol Recovery Programs.
  • Demonstrates a strong working knowledge of the appropriate regulations, RHD values and program policies and procedures.
  • Basic computer and internet literacy with the ability to utilize applications like emails, time recording and other programs to enter and retrieve data as necessary to perform the essential functions of the job.
  • Valid Driver's License and personal vehicle with state minimum liability insurance coverage.
  • Subject to employment screenings, including FBI clearance, if applicable.

Resources for Human Development is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, veteran, or disability status.

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