Internship, Technical Editor, Service Engineering

3 weeks ago


Palo Alto, United States Tesla Full time

Consider before applying: This position is expected to start around Aug/Sep and continue through Dec/Jan. Internships are in-person for 40 hours a week for a minimum of 12 weeks. Please consider before submitting an application.
International Students: If your work authorization is through CPT, please consult your school before applying. You must be able to work 40 hours per week. Many students will be limited to part-time depending on their academic standing.
The Internship Recruiting Team is driven by the passion to recognize emerging talent. Our year-round program places the best students in positions that they will grow both technically and personally through their experience working closely with their Manager, Mentor, and team. We are dedicated to providing an experience that allows for the intern to experience life at Tesla by giving them ownership over projects that are critical to their team's success.
About the Team
Tesla is seeking talented writing and editing students who are interested in the field of Content Editing and Technical Writing. The Service Engineering exists uniquely at the intersection of firmware/hardware design, service, diagnostics, manufacturing, quality and reliability. Service Engineering multiplies efforts of service in the areas of diagnostics, repairs and maintenance, while simultaneously reducing the need for each. As a Service Engineering Technical Writer Intern, you will partner with engineering teams to create and refine diagnostic procedures and documentation for use by non-engineers. You will improve editorial and visual standards for documentation and recommend new designs, layouts and formatting as needed.

Responsibilities

  • Create and update diagnostic information and procedures contained in the diagnostics database
  • Collaborate with various engineering and quality teams to gather technical information
  • Understand technical problems and communicate them effectively to non-technical people
  • Validate information for accuracy and use a routing and review process for document approval
  • Are organized, detail-oriented, and can multi-task well
  • Edit content according to a style guide and enforce organization standards
  • Manage tasks and information flow using collaboration software (such as JIRA, Wrike, SharePoint, Quickbase and custom databases)
Requirements
  • Pursuing a degree in Technical Writing or related field of study with a graduation date between 2024 - 2025.
  • Ability to edit and create documentation that is accurate, complete, clear, specific and as concise as possible
  • Ability to explain technical concepts to peers, people from different parts of the organization and non-technical people
  • Aptitude with transcribing written words from non-native speakers
  • Impeccable written and verbal communication
  • Experience with various communications media and advanced formatting and presentation skills
  • Must be organized, detail-oriented, able to multi-task and evaluate priorities
  • Markup language experience (such as HTML, XML, DITA XML, or SGML) is a plus
Compensation and Benefits
Benefits

As a full-time Tesla Intern, you will be eligible for:
  • Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans. Both have an option with a $0 payroll contribution
  • Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Medical Plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • LGBTQ+ care concierge services
  • 401(k), Employee Stock Purchase Plans, and other financial benefits
  • Company Paid Basic Life, AD&D, and short-term disability insurance
  • Employee Assistance Program
  • Sick time after 90 days of employment and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Commuter benefits
  • Employee discounts and perks program
    • Expected Compensation

      $22.84 - $31.97 + benefits

      Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.


  • Palo Alto, United States Tesla Full time

    Consider before applying: This position is expected to start around Aug/Sep and continue through Dec/Jan. Internships are in-person for 40 hours a week for a minimum of 12 weeks. Please consider before submitting an application. International Students: If your work authorization is through CPT, please consult your school before applying. You must be able to...


  • Palo Alto, United States HP Full time

    Applications Software Engineering Summer Internship Description - Responsibilities: Four-year university students who are working in a technical internship role at hp during their study or in summer breaks between university semesters. Education and Experience Required: High School Degree 3rd Year of University completed--typically a technical degree...


  • Palo Alto, United States HP Full time

    Applications Software Engineering Summer Internship Description - Responsibilities: Four-year university students who are working in a technical internship role at hp during their study or in summer breaks between university semesters. Education and Experience Required: High School Degree 3rd Year of University completed--typically a technical degree...


  • Palo Alto, United States MongoDB Full time

    MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes...


  • Palo Alto, United States MongoDB Full time

    MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes...


  • Palo Alto, United States MongoDB Full time

    The worldwide data management software market is massive (IDC forecasts it to be $137.6 billion by 2026!). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront...


  • Palo Alto, United States Tesla Full time

    Consider before applying: This position is expected to start around Aug/Sep and continue through Dec/Jan. Internships are in-person for 40 hours a week for a minimum of 12 weeks. Please consider before submitting an application. International Students: If your work authorization is through CPT, please consult your school before applying. You must be able to...


  • Palo Alto, United States HP Full time

    Personal Systems Machine Learning Internship Description - The following posting is a pipeline requisition, meant to accumulate candidates for Machine Learning Internships in Austin and/or Palo Alto. Qualified applicants will be contacted in concert with the approval and publication of identical, approved positions within HP Inc. Candidates who identify...


  • Palo Alto, United States HP Full time

    Personal Systems Machine Learning Internship Description - The following posting is a pipeline requisition, meant to accumulate candidates for Machine Learning Internships in Austin and/or Palo Alto. Qualified applicants will be contacted in concert with the approval and publication of identical, approved positions within HP Inc. Candidates who identify...


  • Palo Alto, United States Aptos Full time

    Aptos is a people-first blockchain on a mission to help billions of people achieve universal and fair access to decentralized assets in a safe and scalable way. Founded by some of the original creators and maintainers that researched, designed, and built the Diem blockchain to serve this purpose, we have dedicated several years toward this mission. We...


  • Palo Alto, United States Aptos Full time

    Aptos is a people-first blockchain on a mission to help billions of people achieve universal and fair access to decentralized assets in a safe and scalable way. Founded by some of the original creators and maintainers that researched, designed, and built the Diem blockchain to serve this purpose, we have dedicated several years toward this mission. We...

  • Software Engineer,

    2 weeks ago


    Palo Alto, California, United States Amazon Full time

    We're building a foundational LLM for Amazon Stores that fuses general world knowledge with Amazon e-commerce domain knowledge to provide new and improved shopping experiences for our customers. We are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry....

  • CTO/Founding Engineer

    17 hours ago


    Palo Alto, United States Understanding Recruitment Full time

    CTO/Founding EngineerWe are on the lookout for a highly skilled CTO/Founding Engineer to join our innovative startup in the SF Bay Area. This role demands a forward-thinking individual who can navigate and model evolving business, system, and data requirements efficiently. As the CTO/Founding Engineer, you will play a critical role in driving the...

  • Software Engineer,

    2 weeks ago


    Palo Alto, California, United States Amazon Full time

    We're building a foundational LLM for Amazon Stores that fuses general world knowledge with Amazon e-commerce domain knowledge to provide new and improved shopping experiences for our customers. We are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry....


  • Palo Alto, California, United States IFF Family of Companies Full time

    Requisition ID : 497316 Job Description At IFF , an industry leader in food, beverage, health, biosciences and sensorial experiences, science and creativity meet to create essential solutions for a better world – from global icons to unexpected innovations and experiences. With the beauty of art and the precision of science, we are an international...


  • Palo Alto, California, United States IFF Family of Companies Full time

    Requisition ID : 497316 Job Description At IFF , an industry leader in food, beverage, health, biosciences and sensorial experiences, science and creativity meet to create essential solutions for a better world – from global icons to unexpected innovations and experiences. With the beauty of art and the precision of science, we are an international...


  • Palo Alto, United States Branch Full time

    At Branch, we’re transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our team consists of smart, humble, and collaborative people who value ownership over all we do to...


  • Palo Alto, United States Branch Full time

    At Branch, we’re transforming how brands and users interact across digital platforms. Our mobile marketing and deep linking solutions are trusted to deliver seamless experiences that increase ROI, decrease wasted spend, and eliminate siloed attribution. Our team consists of smart, humble, and collaborative people who value ownership over all we do to...


  • Palo Alto, United States Stanford Federal Credit Union Full time

    Job DescriptionJob DescriptionPaid Internship Opportunities at Stanford Federal Credit Union, Summer 2024!We are seeking high energy, highly motivated and enthusiastic Summer Interns to join our team in 2024! We are a full-service Financial Institution who believes our members come first. Internships are 10 weeks long, pay between $25-$30 per hour and you...


  • Palo Alto, California, United States Mediabistro Full time

    [Full Time] Technical Content Strategist at Protocol Labs (United States) | BEAMSTART Jobs Technical Content StrategistProtocol Labs United States Date Posted27 Jun, 2022 Work LocationPalo Alto, United States Salary OfferedNot Specified Job TypeFull Time Experience RequiredNo experience required Remote WorkYes Stock OptionsNo Vacancies1 available We're...