IT Support

Executive Auto Group is one of Connecticut's largest automotive retailers in the area. We are committed to providing an exceptional customer experience and we know that starts with our most valuable resource - our employees.  If you are looking for a challenging yet rewarding position with a large and growing team within a company that cares about their customers and their employees, Executive is the only group to join

  Responsibilities:

• Log, investigate and solve technical issues
• Document work performed using ticketing system
• IT asset procurement, deployment, and management
• Install and configure new network devices when necessary
• Perform hardware upgrades on end-user devices as well as IT infrastructure
• Perform software upgrades on end-user devices as well as IT infrastructure.
• Configure IT Security infrastructure (Firewalls, Anti Virus, SIEM, IDS and others as needed)
• Diagnose and repair network issues (wifi and wired) and run/repair cable if necessary
• Performs other related duties as assigned

Requirements:

• Associates degree or equivalent in an IT related field
• 1+ years of helpdesk or related experience
• Professionalism and strong communication skills (both in person and via phone/email)
• Ability to work with all levels and varying positions of staff  
• Be very detailed, and have good organizational skills

We Offer:

• Medical, Dental & Vision Insurance
• Vacation Time/PTO Time
• Paid Life Insurance
• 401k Program
• Ongoing Training & Development
• Employee vehicle purchase plans
• Discounts on products and services

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.