Medical Secretary

OCO's Health & Nutrition Services include Family Planning, WIC, Meals on Wheels, Cancer Services, Migrant Services, and more. This position performs a variety of support clerical and administrative duties for the provider and clinical staff to support smooth daily operations at health center(s). Always maintain patient confidentiality and follow regulations, policies and procedures.

DUTIES:

• Answer incoming “office” calls, patient check in/out - obtain, verify and update patient registration information
• Collection of co-pays, verification of insurance coverage, prescription and referrals, prior authorizations, billing, sending & receiving fax and scanned documents
• Complete and send follow-up letters for pap tests, labs, procedures
• Completes Family Planning Benefits Program Enrollment/Presumptive Eligibility; applies Family Planning Benefits Program, CHP, FHP, Medicaid Managed Care, and discount fees as appropriate
• Provide support services to patients and medical staff
• Responsible for accurate downloading and attaching materials for patient charts
• Ensure timely, accurate and thorough documentation; conduct business related QA checks regularly
• Monitors supplies and orders as needed; maintains equipment and reports equipment problems to supervisor.
• Completes meeting minutes, referral letters, letters and other correspondence for providers as assigned in a timely manner; assists with preparation of agendas, materials, notes, etc.

REQUIREMENTS:

• Ability to deal effectively with the public and handle a stressful, fast paced environment
• Ability to work with a large cross-section of patients in a warm, non-judgmental, objective manner
• Strict adherence to policy to maintain confidentiality in matters related to patients and other sensitive information
• Ability to work independently, as a part of a team and with indirect supervision; must have proper judgement and initiative to execute necessary tasks without direct supervision
• Ability to type and/or edit approximately 60 words per minute with accuracy
• Thorough knowledge of proper business English, spelling, and communication skills used to prepare and maintain detailed records, files, reports and other correspondence
• Willingness and ability to travel to various worksites

MINIMUM QUALIFICATIONS:

• Post High School Education/Training in Medical Secretary Program or acceptable related education
• Related work experience, preferably in a medical setting or as a Medical Secretary

PREFERRED QUALIFICATIONS:

• Post High School Education/Training in Medical Assistant Program; or
• Graduate of NYS Medical Assistant Program

Full-time 40 hours per week

Grade 8

Schedule Varies

Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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