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Global Security Operations Center Analyst

2 months ago

Fitchburg, United States Securitas Full time
Global Security Operations Center (GSOC) Operator

Location: Madison, WI

Rate: $25.00/hour

At Securitas, we have business operations in 45 markets and capabilities from guarding to tech-enabled security. We provide specialized guarding services and outstanding tech-enabled security tailored to our prestigious clients. Our world class services are designed to incorporate a high degree of technology content.

The Global Security Operations Center (GSOC) Operator provides 24/7/365 support for the client in a fast-paced, dynamic environment. This role is sedentary, requiring continuous use of computers and other technology to perform nearly every basic function of the job. It is set in a traditional office environment and does not require a uniform. Schedules will be determined exclusively by the needs of the client.

Your Exciting New Chapter Is Just A Click Away Apply Online Today

Role / Responsibilities:

  • Continuously monitor video and alarm feeds emanating from several remote locations
  • Evaluate incoming physical threat notifications for potential impacts to the client's people, worksites, or global business operations
  • Triage incoming tickets and/or coordinate an appropriate response to urgent matters
  • Respond to all requests from Global Security & Safety team members, which may include investigations assistance, intelligence gathering, threat monitoring, and critical incident response initiatives
Position Requirements:
  • Authorized to work in the U.S.
  • 18 years of age or older
  • High School Diploma or GED required
  • Valid Driver's License required
  • Stable employment history
  • No criminal past
  • Detail oriented
  • Operates with a sense of urgency
  • Excellent computer skills
  • Reliable and self-motivated
  • Calm, polite, and professional
  • Superior level of customer service
  • Flexible schedule; i.e. must be available to work nights and weekends
Preferred Qualifications:
  • Prior military, law enforcement, or security experience
  • Strong interpersonal skills
  • Ability to work alone or as part of a team
  • Excellent organizational and time management skills
  • Ability to multitask in a time constrained, high pressure environment
  • Experience using G-Suite (Google products) or Microsoft Office for school or work
What We Offer:
  • Medical, Dental, Vision, Life, AD&D, & Disability Insurance, Plus 401K Options
  • Paid Time Off
  • Paid Weekly
  • Employee Referral Program
  • Virtual Medical Appointments With Telemedicine
  • Discounts On Childcare, Vehicles, Electronics, Cell Phone Plans, Travel & More
  • Free Uniforms
  • Pet Daycare Discounts
  • Employee Assistance Program & So Much More


All candidates must be able to pass a drug test and background check

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EOE/M/F/Vet/Disabilities

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About Us

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we're looking for you to join the Securitas team.

About the Team

Our Company Mission:

Securitas' mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.

Our Values:

Securitas' core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.

Integrity:

Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don't compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.

Vigilance:

Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don't. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers' premises.

Helpfulness:

As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.