Customer Service Representative

2 weeks ago


Santa Fe, United States The New Mexican INC Full time

Full-time opening, and part-time weekend positions at The New Mexican, your daily newspaper. Work with our subscribers and potential customers via phone, walk-in and email. Our circulation department is in our building at 1 New Mexican Plaza, off the Frontage Road near I-25. Necessary skills: Listening, asking questions, solving problems and confirming that all is well. You must be comfortable with computers (i.e., our subscription database) and communicate with our newspaper carriers about new subscribers or problems/requests. Bi-lingual is a plus but not a requirement. This is an on-site position - and customers do come into the building. Other administrative duties include: Reporting on unsold newspapers (known as a draw), running a cash register and balancing the funds, preparing postal reports, running route lists, etc. Some of it will be unfamiliar at first, but we have a very helpful team to train you Email your resume' or you can fill out an application on-line at: www.sfnm.co/sfnmjobs. The interview process is quick and in-person. The New Mexican is an equal opportunity employer and a New Mexico Family Friendly workplace.



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