Desktop Support Technician

3 weeks ago


Houston, United States Apex Systems Full time

Job Description:

The main function of a desktop technician is to research, design, develop, and test computer or computer-related equipment for commercial, industrial, military or scientific use. A typical desktop technician is responsible for supervising the manufacturing and installation of computer or computer-related equipment and components.

Job Responsibilities:

  • Update knowledge and skills to keep up with rapid advancements in computer technology.
  • Provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process.
  • Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.
  • Monitor functioning of equipment and make necessary modifications to ensure the system operates in conformance with specifications.
  • Analyze information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications.

Skills:

  • Verbal and written communication skills, problem solving skills, customer service and interpersonal skills.
  • Basic ability to work independently and manage one's time.
  • Basic knowledge of circuit boards, processors, electronic equipment and computer hardware and software.
  • Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software.

Education/Experience:

  • Bachelor's degree in computer science or related field or equivalent training/education required.
  • 3-5 years experience required.


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