Desktop Support Technician
1 week ago
**Job Summary**:
Travel to site required
**Responsibilities**:
- Provide desktop support to end-users, including troubleshooting hardware and software issues.
- Manage computer systems and ensure they are operating efficiently.
- Assist in computer management tasks such as installations, configurations, and updates.
- Respond to technical support requests and provide timely resolutions.
- Configure and troubleshoot firewalls, VPN connections, and TCP/IP networks.
- Utilize SCCM for software deployment and patch management.
- Collaborate with the IT support team to enhance overall system performance.
**Skills**:
- Proficiency in TCP/IP networking protocols.
- Strong understanding of computer management practices.
- Experience with firewall configurations and troubleshooting.
- Prior experience in providing technical support to end-users.
- Knowledge of VPN technologies and their implementations.
- Familiarity with Microsoft SCCM for system administration tasks.
- Ability to deliver effective desktop support services.
This is a contract position at our client location
**Job Type**: Contract
Pay: $16.00 - $20.00 per hour
Expected hours: 25 - 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Customer support: 1 year (preferred)
- Windows: 1 year (preferred)
Ability to Commute:
- Houston, TX (required)
Work Location: In person
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