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Field Applications Engineer

4 months ago

Atlanta, United States Qualcomm Full time

As a leading technology innovator, Qualcomm pushes the boundaries of what's possible to enable next-gen experiences and drives digital transformation to help create a smarter, connected future for all. As a Qualcomm Field Application Engineer, you will provide highly visible customer support through the design, development, and adoption of products. Qualcomm Engineers collaborate with cross-functional groups, external customers, and partners to determine the quality, applicability, and definition of products and inform the Business Units responsible for delivery of those products.

Preferred Qualifications: 
•    Master's Degree in Engineering, Information Systems, Computer Science, Business Administration, or related field. 
•    12+ years of Field Application Engineering or related work experience.
•    3+ years of experience in relevant engineering areas such as hardware design, systems design, software programming, etc.
•    3+ years of experience in a sales or customer-facing role.

•    3+ years of experience working in a large matrixed organization.
•    2+ years of work experience in a role requiring interaction with senior leadership (e.g., Director level and above).
•    1+ year of working with operating budgets and/or project financials.

Principal Duties and Responsibilities:

•    Leverages advanced Field Application Engineering knowledge and experience to provide highly visible customer support through the design, development, and adoption of products (e.g., hardware, software, RF, XR, IOT, etc.).

•    Serves as company liaison on highly critical administrative/technical matters and instructs customers on the design, development, selection, and use of highly advanced system architectures and equipment.

•    Collects, addresses, and informs appropriate Business Units of highly critical feedback from customers regarding the quality, applicability, and definition of products.

•    Collaborates with cross functional teams (e.g., sales team, etc.) in assessing the application of company products to meet customer needs, preparing product specifications for the development and implementation of highly critical customer applications/solutions, and achieving annual sales targets for designated products and solutions.

•    Develops and delivers highly complicated or specialized product demos or presentations for customers and partners.

Level of Responsibility: 

•    Works independently with minimal supervision.
•    Provides supervision/guidance to other team members.

•    Decision-making is significant in nature and affects work beyond immediate work group.
•    Requires verbal and written communication skills to convey complex information. May require negotiation, influence, tact, etc. 
•    Has a moderate amount of influence over key organizational decisions.
• Tasks do not have defined steps; planning, problem-solving, and prioritization must occur to complete the tasks effectively.