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Patient Access Rep.

3 months ago

Fort Lauderdale, United States Trinity Health Full time

Employment Type:

Full time

Shift:

Description:

Hours of operation are 5a - 8p Monday - Saturday. Work schedule will be 8-hour shifts during this timeframe. Weekends will be 7:30a – 4p or 11a – 7:30p. Schedule flexibility is preferred.

What you will do :

  • Register patients by obtaining necessary and accurate financial and demographic information.

  • Receive, investigate and respond to various inquiries and questions in a pleasant and helpful manner.

  • Determine the financial status of the patient and or guarantor and complete all financial/insurance related functions and signatures.

  • Communicate with third party payors, obtain insurance benefits and obtain insurance authorizations.

  • Collect money due from patient at admission, or in ER setting, prior to discharge.

  • Complete all necessary reports.

  • Communicate with Case Management, Patient Financial Services and Self/Pay/Medicaid eligibility Team and all other departments when appropriate.

Minimum Qualifications:

· High school diploma or GED required

· Associate's degree preferred or process of obtaining one (preferred)

· Must possess excellent customer service, communication and organizational skills and the ability to multi-task

Licensure :

  • Certified Patient Account Technician CPAT preferred

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran