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Porta Kleen Logistics Coordinator-DOT

3 months ago

Lancaster, United States MPW Full time
Job Description

JOB FUNCTION:

Under the direction of the Logistics Manager and with safety, efficiency and customer service a priority, the Logistics Analyst is accountable to facilitate the shipping, receiving and tracking of equipment, personnel and materials, effectively managing the timely execution of customer orders.

ESSENTIAL FUNCTIONS:
  1. Monitor DOT Hours of Service ensuring drivers remain in compliance.
  2. Provide backup assistance for Routing and Dispatching Functions.
  3. Aid drivers with daily obstacles and problem solving.
  4. Update and analyze drivers' schedules to reflect daily changes and ensure the resources are being schedule in the most efficient way possible.
  5. Travel Arrangement - Booking hotels and rental vehicles.
  6. Assist in the training of new Logistics Associates.
  7. Perform other duties as directed.
INDIVIDUAL OWNERSHIP:
  1. Roadnet - Strategic Planner Module
  2. Samsara - HOS, Safety, Reporting
ADDITIONAL RESPONSIBILITIES:
  1. This position handles emergency responses to customer needs and ensuring all personnel, equipment and supplies are dispatched quickly.
  2. Solving material, personnel or equipment shortage or surpluses.
  3. Has the authority to make unsupervised decisions consistent with the scope of responsibilities.
  4. Night and weekend On-Call rotation.
KEY BEHAVIORS:
  1. Customer Service: Proactively developing customer relationships by making efforts to listen and understand the customer (both internal and external); anticipating and providing solutions to customer needs; giving high priority to customer satisfaction.
  2. Professionalism: Maintaining a high-quality professional appearance and standardizing to improve performance and reputation.
  3. Continuous Improvement: Refining and developing new tools and processes through creativity and innovation.
  4. Drive to Win: Passionate and candid; challenges are eagerly accepted, and are motivated to grow.
  5. Spirit of Family: Treating all people with respect by supporting and giving back to employees, customers and local communities. Promoting opportunities within and through referrals.
Required Skills

N/A

Required Experience

QUALIFICATIONS:
  1. Associate's Degree or higher in Business or Logistics preferred.
  2. 1-2 years of experience in Logistics field.
  3. Knowledge of FMCSA Hours of Service Regulations is a plus.
  4. Professional oral and written interpersonal communication.
  5. Advanced computer skills.