Student Support Specialist

6 days ago

St Louis, United States St. Louis Community College Full time

Title: Student Support Specialist

Employee Classification: Professional F/T 52 Wks Unit

Department: Harrison Education Center

Salary Range: 54,477.00

Who we are:

We are not-for-profit: St. Louis Community college (STLCC) is a non-profit institution dedicated to empowering students, expanding minds, and changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education.

We are a respected employer: For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one-half of the households in St. Louis have at least one member who has taken classes at STLCC.

We make an impact in the community: Through credit courses, continuing education, and workforce development programs, STLCC annually serves nearly 69,000 students. More than 80% of career and technical graduates employed in their fields or continue their education at four-year institutions within six months of graduation. STLCC sends more transfer students to Missouri's four-year colleges/universities than anyone else.

We value Diversity, equity & inclusion: STLCC is committed to fostering an atmosphere of appreciation for all people, regardless of race, color, creed, religion, sex, sexual orientation, gender identity and expression, national origin, ancestry, age, disability, genetic information, veteran status, or class.

What you get:

Benefits package [for full-time employees]: STLCC offers one of the best benefit packages in the St. Louis area. As a STLCC employee you will have access to a 100% match on your contribution to retirement, two health insurance plans options that are no cost to the employee - including an HSA option, low-cost life insurance with a 3x salary benefit, and other low-cost benefits including dental, vision, AD&D, ST LT disability insurance.

Opportunity to grow: Over half of our employees have served the college for more than 12 years, exploring different career paths and advancing to higher level positions.

Education & training opportunities: STLCC offers tuition waivers for employees [full-time and part-time] + their dependents. Full-time employees can take advantage of tuition reimbursement for other institutions after just 6 months of service, and an annual professional development allotment.

Work/life balance: Full-time STLCC employees have access to a generous time off package, including holidays, vacation, personal days, medical leave, and other leave options. Our holiday schedule even includes a paid winter holiday at the end of the calendar year.

Commitment to wellness: STLCC HR boasts a dedicated health and wellness specialist who is enthusiastic about creating a culture of wellness throughout the College. With access to college wellness vendors, employees are educated, motivated, and rewarded for healthy behaviors. STLCC employees and anyone living in their household also have access to an employee assistance program (EAP) that can help them with virtually any life need.

The basics of this position:

Performs duties which assist students in exploring various means of achieving
their educational goals: assists students with program planning and course
selection; facilitates processing of student financial aid applications; educates
students/potential students about College financial aid opportunities; evaluates
and advises, and assists students with disabilities in determining needs for the
provision of equal access; facilitates communication with faculty and staff and
provides support regarding accommodations for students.

What you'll do:

  • Assists all students with program planning and course selection: provides
    information about the College, its policies and procedures, requirements, course
    offerings, services; assists with schedule changes, course withdrawals.
  • Facilitates processing of student financial aid applications: interviews students;
    determines student eligibility for admission, financial aid, and course registration.
  • Educates students/potential students about College financial aid opportunities;
    conducts workshops and seminars; disseminates materials; answers inquiries.
  • Assists in the provision and documentation of support services for students with
    disabilities; provides orientation; vocational/career exploration counseling
    sessions; arranges for test-taking and placement assessment accommodations;
    assesses student interests, accommodation, and educational needs.
  • Communicates and provides support for faculty and staff with provision of
    necessary accommodations for students with disabilities; determines and
    oversees needed physical accommodations for students.
  • Performs other job related duties as assigned.

Education, experience, and other requirements:

Bachelor's Degree and over five years of relevant full-time experience. Master's Degree
preferred.

Preferred Qualifications:

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