Information Technology Support Specialist

2 weeks ago


Pittsburgh, United States Saxon Global Full time

Client: Financial firm/banking domain

Title: Information Technology Support Specialist

Rate: 40/hr on C2C

Location: Hybrid Pittsburgh PA

Duration: 6+ months

This will be working for our financial client to perform Windows 11 In-place Upgrades for 75K Windows devices at the Bank.

  • Office upgrades experience, go getter, not afraid to speak, strong work ethic, good morale, works well under pressure
  • Normal day will be working closely with leads and team members, upgrading in person and virtual, updating spreadsheets as work gets done
  • Some white glove treatment for high level folks where upgrading physical equipment
  • No tickets in ServiceNow - They use excel to track work for this project
  • 10 personal Installs a week is expectation
  • Should have exp working at large organization
  • Will do troubleshooting if something breaks during upgrade, once done user goes to Service Desk team for IT help
  • Top Skills: Windows Upgrades exp, Worked as systems engineer and worked with developers in the past


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