Electronic Technician

1 month ago

Salem, United States Advantage Technical Full time

Job Title: Electronic Technician

Job Location: Salem, NH

Hourly Rate: Up to $25hr depending on experience.

Job Summary:

  • Come join our team We currently have an exciting possible Temp-to-Perm opportunity in Salem, NH for an Electronic Technician with 2+ years of experience servicing, maintaining, configuring, and/or assembling complex electronic devices, including computers, printers, photocopiers, scanners, phones, and networking devices.
Job Description:
  • Repairs customer equipment, i.e., O.E.M. and value-added products; records details of repairs; parts replaced; serial numbers; customer concerns; arranges for shipping and transportation of customer equipment.
  • Troubleshoot, repair, and test manufactured equipment.
  • Bench repair of electronic assemblies or equipment from customers by inspecting malfunctioning or damaged products to determine the nature, source, and scope of the problem.
  • Determines parts and equipment required for service calls.
  • Provides local on-site and remote technical assistance.
  • Coordinates problem resolution with engineering, quality assurance, customer service, and other personnel.
  • Arranges for transportation of parts and equipment to the customer's location for installation or from the customer's location to shop for repairs that cannot be performed on premises.
  • Keeps records of work hours, parts utilized, and work performed for each service call.
  • Keeps RMA database up-to-date by entering details of repairs in the RMA database.
  • Additionally, enters details of repairs performed by customer technicians.
  • Keeps records of repairs done on newly manufactured equipment.
  • Provide input and develop test procedures for equipment under test.
  • Contact service personnel over email or telephone to obtain or give information and directions regarding service or installation activities.
  • Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
  • Certify and maintain OEM repair certifications (i.e. Dell, Wyse, HP, Sharp, Cisco, etc.) as required.
Education:
  • High School Diploma or equivalent, Associate's degree (A. A.) is a plus.
Required:
  • Must have 2+ years of experience servicing, maintaining, configuring, and/or assembling complex electronic devices, including computers, printers, photocopiers, scanners, phones, and networking devices.
  • Have an understanding of electrical circuit schematics.
  • Ability to read mechanical print sets.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to write routine reports and provide detailed instructions and correspondence.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Ability to apply concepts of basic algebra and geometry.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Must be familiar with Microsoft Windows, Linux, and TCP/IP.
  • Must be familiar with network security concepts and practices.
  • Must be familiar with use of Microsoft Office suite, including PowerPoint, Word, Outlook, and Excel.
  • Must have excellent customer service skills to communicate effectively with customers who have malfunctioning equipment.
  • Must have excellent oral and written communication skills; must be prepared to demonstrate during interview.
  • Ability to speak effectively before groups of customers or employees of an organization.
Preferred:
  • Certified to service Dell and HP computing equipment.
Note:
  • Occasional local travel to customer facilities to repair, deliver, and/or pick up equipment may be required.
  • Must be U.S. Citizen - "Must be able to meet ITAR requirements, including US citizenship to be considered for this role."

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

About Advantage Technical

With company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit AdvantageTechnical.com.

Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.

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