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Patient Experience Representative
7 days ago
Boston, United States Boston Children's Hospital Full timeBoston Children’s Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives. Our biggest need right now is 3-11:30 pm coverage, but we also have overnight openings. This role would be working every other Sat & Sun (8 hours each day) + every other Holiday. Hiring in; Cardiology and ICU This Patient...
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Patient Experience Representative
2 months ago
Boston, United States Children's Hospital Boston Full time76221BRJob Posting Title:Patient Experience Representative - Weekend EveningsDepartment:Cardiovascular ProgramAutoReqId:76221BRStatus:Part-TimeStandard Hours per Week:8 Job Posting Category:AdministrationJob Posting Description: Boston Childrens Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives....
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Patient Experience Representative
1 month ago
Boston, United States Boston Children's Hospital Full timeBoston Childrens Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives. Our biggest need right now is 3-11:30 pm coverage, but we also have overnight openings. This role would be working every other Sat & Sun (8 hours each day) + every other Holiday. Hiring in; Cardiology and ICU This Patient Experience...
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Patient Experience Representative
2 months ago
Boston, United States Boston Children's Hospital Full timeJob Posting Description Boston Children's Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives. Our biggest need right now is 3-11:30 pm coverage, but we also have overnight openings. This role would be working every other Sat & Sun (8 hours each day) + every other Holiday. Hiring in; Cardiology and...
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Patient Experience Representative
1 week ago
Boston, United States Boston Children's Hospital Full timeBoston Children’s Hospital is currently hiring in multiple departments for several part time Patient Experience Representatives. Our biggest need right now is 3-11:30 pm coverage, but we also have overnight openings. This role would be working every other Sat & Sun (8 hours each day) + every other Holiday. Hiring in; Cardiology and ICU This Patient...
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Patient Access Representative
2 weeks ago
Boston, United States Penn Foster Inc Full timeCare. No matter what: PPLM has been a leader in promoting sexual health for more than 90 years. We believe that all people deserve the information and expert services to make informed, personal decisions that affect their health, their lives and their futures. We are the state’s leading provider of sexual and reproductive health services. We educate...
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Patient Experience Representative I
2 weeks ago
Boston, United States Children's Hospital Boston Full time74283BRJob Posting Title:Patient Experience Representative I - InpatientDepartment:Patient Services-NursingAutoReqId:74283BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:NursingJob Posting Description: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal folks) This Patient...
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Sr. Patient Experience Representative
3 months ago
Boston, United States Children's Hospital Boston Full time75874BRJob Posting Title:Sr. Patient Experience Representative (Waltham, On-site)Department:RadiologyAutoReqId:75874BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:RadiologyJob Posting Description:The Senior Patient Experience Representative will be responsible for monitoring clinic activity to ensure the best possible patient experience....
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Patient Service Representative, Full Time
3 months ago
Boston, United States nebhcareers.org Full timeJob Details **Patient Service Representative, Full Time** SHARE THIS AddThis Sharing Buttons **Category**: Administrative **Department**: Pre-Admission Screening Unit (PASU) - 824100 **Position Type:** Regular **Shift:** Day Shift **Hours Per Week:** Full time 40 hours per week **FT/PT/PD:** Regular **Location:** New England Baptist Hospital, 125...
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Senior Patient Experience Representative
2 weeks ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions, internal candidates not eligible)*The Senior Patient Experience Representative will be responsible for: Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with...
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Patient Experience Representative
7 days ago
Boston, United States Boston Children's Hospital Full timeSchedule: Should be able to pick up week day shifts and weekend day shiftsThis per diem Patient Experience Representative is 100% in office and will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required...
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Patient Experience Representative II
7 days ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions* The Patient Experience Representative will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile...
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Patient Experience Representative, Inpatient
2 weeks ago
Boston, United States Children's Hospital Boston Full time76045BRJob Posting Title:Patient Experience Representative, Inpatient - Waltham (8hrs/wk)Department:Patient Services-NursingAutoReqId:76045BRStatus:Part-TimeStandard Hours per Week:8 Job Posting Category:NursingJob Posting Description: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (Not eligible for internal...
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Patient Access Representative
3 months ago
Boston, United States East Boston Neighborhood Health Center Full time $18 - $22Patient Access Representative Full time, Benefit eligible Monday-Friday 8am-5pm and could include evening, weekend or holiday rotations Bilingual (English/Spanish)The Patient Access Representative is expected to make all patients feel welcome, over the phone or in person, while capturing comprehensive and accurate information. Primarily performs all...
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Boston, United States Children's Hospital Boston Full time76820BRJob Posting Title:Per diem Patient Experience Representative- PsychiatryDepartment:Psychiatry and Behavioral Sciences AutoReqId:76820BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:AdministrationJob Posting Description: Schedule: We would like coverage for the following shifts: M-F 7:30AM-4PM or 10:30-7PM. Or ½ time of either. This...
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Boston, United States Children's Hospital Boston Full time76456BRJob Posting Title:Patient Experience Representative- Autism Spectrum Center: HYBRIDDepartment:Ambulatory ServicesAutoReqId:76456BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:AdministrationJob Posting Description: Schedule: Schedule: 8:30 -5 M-F *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time...
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Temporary Patient Experience Representative
7 days ago
Boston, United States Children's Hospital Boston Full time76815BRJob Posting Title:Temporary Patient Experience Representative - RadiologyDepartment:RadiologyAutoReqId:76815BRStatus:Part-TimeStandard Hours per Week:1 Job Posting Category:RadiologyJob Posting Description: The Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and...
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Patient Experience Representative II
1 week ago
Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions* The Patient Experience Representative will be responsible for:Patient Encounter Management:Providing positive and effective customer service that supports unit operationsCollaborating with referring providers and practicesObtaining required authorizations to compile...
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Temporary Patient Experience Representative
7 days ago
Boston, United States Boston Children's Hospital Full timeThe Department of Pediatric Radiology provides a full range of imaging services for newborns, infants, children, teenagers, young adults, and pregnant women at Boston Children's Hospital and our satellite clinics in Lexington, North Dartmouth, Peabody, Waltham, and Weymouth. We provide individualized care for each patient to obtain the highest quality images...
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Boston, United States Boston Children's Hospital Full time*PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (prorated for part-time positions)*Schedule: Monday - Friday , rotating schedule 6:30am to 8pm.The Patient Experience Representative will be responsible for: Patient Encounter Management:Providing positive and effective customer service that supports unit...
Patient Experience Representative- Full time evenings- 100% in person
3 months ago
75665BRJob Posting Title:Patient Experience Representative- Full time evenings- 100% in personDepartment:Cardiovascular ProgramAutoReqId:75665BRStatus:Full-TimeStandard Hours per Week:40 Job Posting Category:Hospital OperationsJob Posting Description: *PER Positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions
(Not eligible for internal folks)Join our team as a Patient Experience Representative in our Cardiac Acute Care Unit, where you'll be based in-office full-time during the hours of 3pm-11:30pm, Monday through Friday. In this dynamic role, you'll take charge of the following responsibilities:
• Patient Encounter Management:
- Delivering exceptional customer service to enhance unit operations - Collaborating closely with referring providers and practices - Securing necessary authorizations for patient and staff schedules - Efficiently scheduling patients and providing support throughout their encounter• Check In / Check Out:
- Warmly greeting and guiding patients, families, and visitors - Monitoring the daily schedule and coordinating with clinicians and supervisors - Handling payment reconciliation and deposit preparation, ensuring accurate records in hospital systems - Facilitating communication with our Financial Counseling team• Administrative:
- Recording and forwarding messages, prioritizing urgent calls for information or services, and initiating emergency services when necessary - Offering routine clerical assistance as requiredTo qualify for this role, you should possess:
• A high school education, with a Bachelor's Degree preferred
• Previous experience in customer service or administration is advantageous
• Excellent oral and written communication skills, coupled with empathy for challenging interpersonal situations
• The ability to effectively engage with diverse internal and external stakeholders
Experience the perks of working at Boston Children’s Hospital, including competitive compensation, flexible schedules, and comprehensive benefits such as health, vision, and dental insurance. Additionally, enjoy various subsidies, generous time-off policies, retirement savings plans, and discounts on essential services. Come and be a part of our passionate and collaborative team Office/Site Location:BostonRegular, Temporary, Per Diem:Regular Remote Eligibility :Onsite Only
