Claims Advocate

Benefits:

401(k) matching

Company parties

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Claims Advocate

Worthy Insurance Group, a national Property & Casualty Insurance Brokerage located in Skokie, IL, is looking for a Claims Advocate to join the Risk Management Department. This is an excellent opportunity for a motivated professional to break into the insurance industry. Gain superb, well-rounded training and experience in all facets of insurance: claims, coverages, sales, and the law. As Claims Advocate, you will be exposed to a wide variety of fascinating matters – from medical malpractice lawsuits to federal criminal investigations to ransomware cyber-attacks. You will have the chance to cultivate the skills that lead to success in all areas of business.

Key Responsibilities

In-take and report all claim to carriers, track when acknowledgments are received and when the first contact is made from adjuster to insured

Explain the claims process to insureds in an effective and detailed manner

Facilitate discussions between claims adjusters and insured’s and monitor all claim activity and follow up with all relevant parties ensure a seamless process

Review carrier reserve amounts throughout the claims process to ensure accuracy and update the insured as necessary

Provide regular updates to insured’s corporate entities with full updates regarding claims

Assist Account Managers in gathering claim information as needed for marketing and renewals

Assist in identifying loss trends in reported claims and communicating with the Loss Control and Account Management teams to address them

Maintain and document all claim activity within agency management system (EPIC)

Utilize and facilitate effective communication both internally and externally, including but not limited to clients, claims adjusters, Account Managers, Producers, and the remainder of the Risk Management Team

Be a collaborative and flexible member of the Risk Management Team

Must be able to take initiative and research relevant statutes as applies to claims

Qualifications

Preferred

College Degree OR equivalent work experience

3+ years of Property & Casualty Insurance experience

Applied Epic -Property & Casualty agency management system.

Claims handling experience

Paralegal background/experience

Illinois Property & Casualty license OR ability to pass the exam within 30 days of hire

Required

Proficient with computers and standard Microsoft software packages especially Excel

Excellent oral and written communication

Creative problem-solving skills

Superior organizational skills

Exceptional time management and attention to detail

Who We Are:

Worthy Insurance focuses on providing creative insurance solutions to the healthcare, social service, and real estate industries. Taking care of people and their businesses while protecting their livelihoods and assets is at the core of what we do. Worthy empowers our employees to grow with personal and professional development opportunities. We thrive in a culture that encourages our employees to be active in our communities and industry. We work hard, but we love to have fun

Worthy employees enjoy:

Generous Paid Time Off

401k with company match

Health, Dental, and Vision Insurance

Onsite Gym Membership

Insurance education bonus program

Paid Time Off for Volunteering

This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to the Independent Insurance Agents of Illinois Association.