Claims Advocate

Job DescriptionJob DescriptionBenefits:

• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance

Claims Advocate
Worthy Insurance Group, a national Property & Casualty Insurance Brokerage located in Skokie, IL, is looking for a Claims Advocate to join the Risk Management Department. This is an excellent opportunity for a motivated professional to break into the insurance industry. Gain superb, well-rounded training and experience in all facets of insurance: claims, coverages, sales, and the law. As Claims Advocate, you will be exposed to a wide variety of fascinating matters from medical malpractice lawsuits to federal criminal investigations to ransomware cyber-attacks. You will have the chance to cultivate the skills that lead to success in all areas of business.

Key Responsibilities

• In-take and report all claim to carriers, track when acknowledgments are received and when the first contact is made from adjuster to insured
• Explain the claims process to insureds in an effective and detailed manner
• Facilitate discussions between claims adjusters and insureds and monitor all claim activity and follow up with all relevant parties ensure a seamless process
• Review carrier reserve amounts throughout the claims process to ensure accuracy and update the insured as necessary
• Provide regular updates to insureds corporate entities with full updates regarding claims
• Assist Account Managers in gathering claim information as needed for marketing and renewals
• Assist in identifying loss trends in reported claims and communicating with the Loss Control and Account Management teams to address them
• Maintain and document all claim activity within agency management system (EPIC)
• Utilize and facilitate effective communication both internally and externally, including but not limited to clients, claims adjusters, Account Managers, Producers, and the remainder of the Risk Management Team
• Be a collaborative and flexible member of the Risk Management Team
• Must be able to take initiative and research relevant statutes as applies to claims

Qualifications
Preferred

• College Degree OR equivalent work experience
• 3+ years of Property & Casualty Insurance experience
• Applied Epic -Property & Casualty agency management system.
• Claims handling experience
• Paralegal background/experience
• Illinois Property & Casualty license OR ability to pass the exam within 30 days of hire

Required

• Proficient with computers and standard Microsoft software packages especially Excel
• Excellent oral and written communication
• Creative problem-solving skills
• Superior organizational skills
• Exceptional time management and attention to detail

Who We Are:

Worthy Insurance focuses on providing creative insurance solutions to the healthcare, social service, and real estate industries. Taking care of people and their businesses while protecting their livelihoods and assets is at the core of what we do. Worthy empowers our employees to grow with personal and professional development opportunities. We thrive in a culture that encourages our employees to be active in our communities and industry. We work hard, but we love to have fun

Worthy employees enjoy:

• Generous Paid Time Off
• 401k with company match
• Health, Dental, and Vision Insurance
• Onsite Gym Membership
• Insurance education bonus program
• Paid Time Off for Volunteering

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