Case Manager

4 weeks ago

Tulsa, United States Family & Children's Services Full time
$55K annual salary

33 Paid days off 1st year

Full benefit package- Medical, Dental, Vision and more

Work with a dynamic, passionate team in partnership with others as part of a structured inter-disciplinary team, within a Certified Community Behavioral Health Center (CCBHC) model, to provide a set of social service functions that helps clients access the resources they need.

Case Manager will work in partnership with others as part of a structured inter-disciplinary team to provide a set of social service functions that helps clients access the resources they need. Responsible for individual, family and/or group services providing high quality targeted case management services that will assist individuals in sustaining recovery, and gaining access to needed medical, social, legal, educational, and other services and supports including arranging, coordinating, planning, advocacy, linkage, referral, education, crisis intervention, resource acquisition, and monitoring in a culturally sensitive way. Services are predominantly delivered to an adult population who carry a serious mental illness, substance abuse, co-occurring and/or medically co-morbid diagnosis.

CORE DUTIES & RESPONSIBILITIES:

• Attend and participate in daily organizational meetings and treatment team meetings with multidisciplinary team.

• Document client progress to maintain a permanent record of client activity according to established methods and procedures.

• Demonstrate understanding of various best-practice treatment models to work with individuals with Severe Mental Illness, Co-occurring disorders, and trauma.

• Understand the wrap-around focus of CCBHC services, assisting clients in multiple life areas through multi-disciplinary teamwork and community referral.

• Obtain and maintain professional licenses and certifications required for the position through attending required trainings, tracking CEU’s, and submitting renewals in a timely manner.

• Be familiar with CCBHC standards, understand the history, philosophy, structure and purpose of CCBHC and demonstrate fidelity to the model.

• Effectively complete and submit all clinical documentation with established agency timelines.

• Plan, coordinate, advocate, and provide care coordination, case management, and rehabilitation services using a strengths based, welcoming, recovery oriented, client driven approach for a specified group of clients. (EBP)

• Coordinate care across the spectrum of health services, including access to high-quality physical (both acute and chronic) and behavioral health care. (TBC)

• Include the consumer and family members in comprehensive treatment planning.

• Coordinate care with external health care providers such as pharmacies, PCPs, FQHCs, and DCOs, as well as with behavioral health referrals.

• Promote access on demand to intervene when a client is at risk for harm to self or other, hospitalization, or involvement with law enforcement. Respond to crises and provide intervention.

• Track consumers’ admissions and discharges from psychiatric and medical hospitalizations.

• Participate in hospital and emergency department discharge processes to transition consumers to a safe community setting according to CCBHC protocols. Ensure timely transfer of medical records, prescriptions, and active follow-up.

• Monitor individual health status and service use to determine adherence to or variance from treatment guidelines.

• Document client progress to maintain a permanent record of client activity according to established methods and procedures.

• Actively participate in performance and client outcome management.

• Accompany individuals to medical appointments. Link to non-medical enabling functions and provide assistance with community resources such as housing, social services, education, and employment to facilitate wellness and recovery of the whole person.

SPECIFIC DUTIES & RESPONSIBILITIES:

Part of an adult moderate CCBHC team with a focus on substance abuse outpatient consumers. Consumers in this population may have severe mental health diagnoses, co-occurring, trauma exposed, and criminal justice involved.

• Attend Court Docket and document all billable services. Email any follow up items to the appropriate team members.

• Attend staffing for court dockets and document all billable services.

• Act as liaison and consult with community partners, client support persons, and members of the Court interdisciplinary team coordinating throughout the entire treatment process.

• Provide Judges and Court Coordinators with any and all information necessary to complete forms required by ODMHSAS or the court systems.

• Pull Court Docket for court report submission when needed.

• Monitor court report submission and assist Clinicians with completing and submitting court reports.

• Create and submit court reports for clients that are new pleas, in residential treatment, AWOL, and in custody.

• Attend all Court graduations.

Update FCS Osage Hills Court tracking spreadsheet data and custody tracking spreadsheet as necessary.

• Inform the Program Director, Clinical Supervisor, and staff in a timely manner of immediate or coverage needs.

EDUCATION AND QUALIFICATIONS:

  • Bachelor’s Degree in the social sciences field is required, with consideration given for degrees in Criminal Justice or Education.
  • Case Management II certification or obtain by taking the first available Case Management Certification course provided by ODMHSAS after hire.
  • Must have a strong commitment to the right and ability of each person served to live in normal community residences; and have access to helpful, adequate, competent, and continuous supports and services.
  • Skill and competence to establish supportive trusting relationships with persons with mental illnesses and/or substance abuse issues and respect for client rights and personal preferences in treatment are essential.
  • Must possess a valid Oklahoma Driver License and satisfactory driving record and use personal automobile to travel to locations other than primary office.


CCBHC Model of Care

Family & Children’s Services works to heal hurting and abused children, strengthen families, and provide hope and a path to recovery for those battling mental illness and addiction. You will be working in an innovative and dynamic environment using a new transformative model of care Certified Community Behavioral Health Clinic (CCBHC). This model is characterized by innovative, team-based approach and whole person care for adults and children with a range of complex mental health and substance use challenges.

Utilizing multi-disciplinary teams, staff work collaboratively to provide a coordinated effort to enhance client recovery. Robust CCBHC services often result in better client outcomes and quality of care due to:

  1. Increased access to care and crisis services
  2. Expanded traditional community mental health and substance use services.
  3. Added Care Coordination and physical health screening for mental health clients
  4. Greater access to Social Services for clients’ economic and social needs
  5. Increased specialized services for veterans, those most in need, and those impacted by the opioid crisis.


Drug-Free Workplace Policy

This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Possession of a medical marijuana license will not exclude any applicant; however all employees are subject to the Family & Children’s Services Drug Free Workplace Policy.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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