Hotel Guest Service Representative
1 month ago
We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now Responsibilities: • Handle customer complaints as necessary • Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information • Perform regular bookkeeping duties: make sure hotel guest information is current and correct • Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests • Connect with the housekeeping department to ensure guest accommodations are ready Qualifications: • Comfortable taking telephone calls and mitigating stressful situations • 1+ year of hotel industry experience or related job preferred • High school diploma, GED, or equivalent • Working knowledge of Microsoft Office and reservation management systems • Excellent time management skills, organizational skills, customer service skills, and interpersonal skills Compensation: $16 hourly
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Hotel Guest Service Representative
1 month ago
New Orleans, United States Q&C Hotel Bar New Orleans Autograph Collection Full timeJob DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our...
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Hotel Guest Service Representative
2 weeks ago
New Orleans, United States Q&C Hotel Bar New Orleans Autograph Collection Full timeWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love...
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Hotel Guest Service Representative
3 weeks ago
New Orleans, United States Q&C Hotel Bar New Orleans Autograph Collection Full timeJob DescriptionJob DescriptionWe are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our...
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Guest Services Manager
4 weeks ago
New Orleans, United States International House Hotel Full timeJob Description Job Description The Guest Service Manager directs and controls operation of the front office and coordinates activities to obtain optimal room occupancy, revenue and guest satisfaction. The Guest Service Manager oversees all activities in the front office to ensure high guest service standards are met, as well as accuracy in all phases of the...
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Guest Services Manager
2 weeks ago
New Orleans, United States International House Hotel Full timeJob Description Job Description The Guest Service Manager directs and controls operation of the front office and coordinates activities to obtain optimal room occupancy, revenue and guest satisfaction. The Guest Service Manager oversees all activities in the front office to ensure high guest service standards are met, as well as accuracy in all phases of the...
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Guest Services Manager
4 weeks ago
New Orleans, United States International House Hotel Full timeJob DescriptionJob DescriptionThe Guest Service Manager directs and controls operation of the front office and coordinates activities to obtain optimal room occupancy, revenue and guest satisfaction. The Guest Service Manager oversees all activities in the front office to ensure high guest service standards are met, as well as accuracy in all phases of the...
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Guest Services Manager
3 weeks ago
New Orleans, United States International House Hotel Full timeJob DescriptionJob DescriptionThe Guest Service Manager directs and controls operation of the front office and coordinates activities to obtain optimal room occupancy, revenue and guest satisfaction. The Guest Service Manager oversees all activities in the front office to ensure high guest service standards are met, as well as accuracy in all phases of the...
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Hotel Guest Service Agent
4 weeks ago
New York, United States The Bryant Park Hotel Full timeThe Bryant Park Hotel is currently the **#1 ranked hotel in New York City on Tripadvisor, **and was just awarded with Tripadvisor's "Best of the Best Hotels Award" in recognition of being the **#4 hotel in the whole United States**! We are seeking a highly service-oriented and organized Guest Service Agent to join our award-winning team. As a Guest Service...
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Franchise Hotel
1 week ago
New Orleans, United States IHG Full timeThis job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees . By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with...
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Guest Services Mgr
6 days ago
New York, United States Kimpton Hotel Theta Full timeCompensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
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Guest Service Agent
4 weeks ago
New Orleans, United States Sonesta International Hotels Full timeJob Description Summary Sonesta ES Suites New Orleans is looking for a Guest Services Agent (GSA). The GSA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point...
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Guest Service Agent
3 weeks ago
New Orleans, United States Sonesta International Hotels Full timeJob Description Summary Sonesta ES Suites New Orleans is looking for a Guest Services Agent (GSA). The GSA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point...
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Guest Service Agent
6 days ago
New Orleans, Louisiana, United States Sonesta International Hotels Full timeJob Description Summary Sonesta ES Suites New Orleans is looking for a Guest Services Agent (GSA). The GSA is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. The GSA serves as the point...
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Guest Services Mgr
6 days ago
New York, New York, United States Kimpton Hotel Theta Full timeCompensation Type:YearlyHighgate Hotels:Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
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Guest Services Mgr
2 weeks ago
New York, United States Kimpton Hotel Theta Full timeCompensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
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Guest Services Representative
4 weeks ago
New Ulm, United States Bird Dog Equity Partners LLC Full timeEOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionJob Title: Guest Services Representative Job Type: Variable or...
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Guest Services Representative
4 weeks ago
New Ulm, United States Bird Dog Equity Partners LLC Full timeEOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. DescriptionJob Title: Guest Services Representative Job Type: Variable or...
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Guest Service Coordinator
2 weeks ago
New York, United States Refinery Hotel Full timeTailored. Sophisticated. Unique. Located two blocks from Bryant Park, Refinery Hotel is a luxury hotel in Midtown Manhattan’s Garment District. While our home in the 1912 Colony Arcade building gives us a long history, our stylish loft rooms, acclaimed Parker & Quinn restaurant, and trendsetting Refinery Rooftop bar create a fashionable refuge for locals...
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Guest Service Agent at Front Desk
4 weeks ago
New Orleans, United States The Old 77 Hotel and Chandlery Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
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Guest Service Representative
2 weeks ago
New Buffalo, United States Holiday Inn Express & Suites - New Buffalo, MI Full time**Job Summary**: We are looking for a Guest Service Representative/Front Desk Clerk who will be responsible for greeting and welcoming guests to the hotel. Completes check-in and/or check - out of the guests stay. Accommodates special requests, follow thru with established check-in/out procedures. **Benefits**- Competitive Pay - Employee Rate Discounts for...