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Sales Associate

4 months ago

Dover, United States Zufall Health Center Full time

Sales Associate

Dover, NJ, USA

Req #10816

Wednesday, April 24, 2024

Welcome to Zufall Health

Position Summary

The Pharmacy Sales Associate, under the supervision of the Pharmacy Business Manager, provides excellent customer service by greeting and assisting patients by accepting prescriptions, medication pickups, collecting patient data, and processing transactions.

Essential Functions, Duties, and Responsibilities

  • Consistently adheres to all departmental policies and procedures.

  • Maintains high level of patient confidentiality according to HIPPA and company standards.

  • Maintains a safe and clean pharmacy by complying with rules and regulations.

  • Exercises excellent customer service by greeting patients and visitors in a prompt, pleasant and helpful manner in person and on the telephone.

  • Answers phone calls and requests of patients, healthcare providers, and medical facilities

  • Collects patient demographics and insurance information.

  • Operates cash register and assists in maintaining patients records by filing records and prescriptions.

  • Supports and effectively communicates with the delivery drivers by providing all necessary information to successfully deliver medications.

  • Supports the Pharmacy Business Manager by maintaining and monitoring inventory by checking stock to determine inventory level, anticipating OTC medication and merchandise orders.

  • Performs other duties as assigned.

Knowledge, Skills, and Abilities

  • Strong analytical, problem-solving, and assessment skills.

  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.

  • Excellent interpersonal skills and ability to work cohesively with a team or independently and build relationships with staff and external partners.

  • Ability to operate different equipment such as computers, scan guns and cash registers.

  • Knowledge of medical terminology, medication, and dosage measurement.

  • Basic mathematical functions in all units of measurement.

  • Strong written and verbal communication skills.

  • Effective computer skills.

  • Supply inventory management skills.

Education, Training, and Experience

  • High School Diploma or equivalent required

  • College credit or additional education in medical field or insurance and billing courses preferred

  • Have a minimum of 1 year experience in pharmacy, retail, medical, or customer service field

  • Bilingual English and Spanish required

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, medical conditions related to pregnancy or childbirth, protected veteran status, or any other characteristic protected by law.

Thank you for taking the time to apply

Other details

  • Job Family Non-Clinical

  • Pay Type Hourly

  • Min Hiring Rate $16.00

  • Max Hiring Rate $18.55

  • Dover, NJ, USA