Assistive Technology Professional

3 weeks ago

Havre de Grace, United States AdaptHealth LLC Full time

AdaptHealth Opportunity - Apply Today

At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the hospital and in their homes. We are actively recruiting in your area. If you are passionate about making a profound impact on the quality of patients' lives, please click to apply, we would love to hear from you.

Assistive Technology Professional

The Assistive Technology Professional (ATP) has as a primary responsibility assessing rehabilitation patients, evaluating patient needs and selecting the proper rehab assistive technology. The ATP is responsible to the client, assuring timely and accurate acquisition of equipment and delivery. The ATP impacts the overall success of the branch by increasing rehab sales and rental revenue, coordinating, and managing referral source relationships and promoting quality customer service. The ideal ATP focuses on helping our clients receive the best care, works as an advocate for the client by building rapport, supporting, reassuring, and educating the client throughout every interaction.

Job Duties:

  • Maintain a strong professional relationship with clients, medical personnel, vendors, and key referral
  • Work with other rehab team members to conduct a detailed evaluation on current situation, concerns, goals, and funding possibilities
  • Physically assess rehabilitation clients for seating and mobility needs, including the proper measurement and patient skills impacting use of rehab
  • Assess the home and other environments for conditions that may impact the proper use of equipment and evaluate for bath and safety equipment and aids for daily
  • Provide excellent listening and communication skills to customers as a part of troubleshooting either via phone or in person
  • Take initiative to contact manufacturers and obtain access to necessary evaluation/loaner
  • Participate in the final delivery of the product to ensure proper fitting of equipment and usage training that meet customer and caregiver
  • Complete and process all signed paperwork per Company
  • Provide quality control of equipment and supplies
  • Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.
Competency, Skills and Abilities: ?
  • Problem solving skills with attention to detail
  • Ability to prioritize and manage multiple tasks
  • Skilled in troubleshooting mobility equipment to determine service or parts best fit client
  • Understanding of insurance reimbursement
  • Knowledge of rules and regulations of OSHA, DOT, Medicare, accrediting bodies, and other agencies as they impact the care and distribution of HME.
  • Excellent oral and written communication skills
  • Work well independently and as part of a group
  • Ability to prioritize and manage competing priorities and tasks
  • Independent decision making
  • Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
  • Computer skills including knowledge of Microsoft Office applications
Requirements

Minimum Job Qualifications:
  • High school diploma or equivalency
  • Current RESNA ATP certification
  • Two (2) years of HME experience is required
  • Exact job experience is Rehab seating experience
  • Valid and unrestricted driver's license


AdaptHealth is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual's race, color, religion, creed, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination.

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