Outreach Coordinator, Property Management Liaison

3 weeks ago


Columbia, Maryland, United States ICF Full time

Outreach Coordinator, Property Management Liaison

Utility Programs and Services

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Location: The Baltimore Region

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Are you ready to make a difference?

ICF is seeking an Outreach Coordinator to take a significant role in the implementation of commercial energy efficiency programs in Baltimore, Maryland. The selected candidate will be responsible for recruiting some of the area's largest real estate developers and property management firms into the programs. The candidate will partner with a few large firms to support them on their energy efficiency and sustainability projects. The expected result is an increase in participation in utility energy efficiency and electrification programs. We place a premium on creativity, an ability to work independently, but to also function as part of a team, a drive to succeed, and a commitment to client satisfaction. This position is open to Maryland-based candidates as well as those willing to relocate.

Why you will love working here:

  • Quality of life: Flexible workplace arrangements, work-life balance

  • Investment of the community: Donation matching, volunteer opportunities

  • Investment in you: Tuition reimbursement, access to professional development resources, 401k-matching, Employee Stock Purchase Plan

  • And many, many more (Ask your recruiter for more details)

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What you will be doing:

  • Developing and maintaining relationships and partnerships with large real estate and property management firms to support their participation in BGE's energy efficiency programs

  • Cultivating new relationships and partnerships with trade allies and professional organizations who support the real estate and property management sector to promote program awareness and adoption

  • Preparing and presenting targeted seminars promoting program awareness, coupled with participation at trade shows, trade organizations, and stakeholder events, as well as any industry-recognized associations

  • Maintaining strong ongoing communications with participants and other interested stakeholders to assess their needs and to receive feedback on their experience with the program

  • Assisting program managers with the development and implementation of promotional strategies

  • Preparing client-facing ongoing status reports to document performance and activities demonstrating progress towards program goals, contractor/consultant participation, and pipeline management

  • Supporting internal operations and management of the programs, with tasks such as reporting, application review, forecasting, marketing development, and client support

What we need you to have (minimum qualifications):

  • Bachelor's degree in (business admin, energy, environment, communications or related areas of study (candidates can substitute one year of related experience for each year of education)

  • 2+ years of experience working with MD's commercial real estate marketplace

  • Must have valid driver's license, an operational vehicle for transportation (or regular access to a vehicle), and successfully pass a Motor Vehicle Records (MVR) check

What we would like you to have:

  • 5+ years of experience managing or selling energy efficiency opportunities, with specific experience in one of the following: HVAC contractors, distributors, commercial real estate, federal government, or retail customers

  • Proficiency in MS Office Applications (Dynamics, Word, Outlook, Excel)

  • An energy efficiency background with a solid knowledge of building mechanical systems and commercial lighting

  • Economic analysis and familiarity with DSM program planning and evaluation

  • Utility experience and understanding of DSM program implementation Ability to explain the principles of energy efficiency and electrification to a wide array of audiences

  • Ability to analyze an audit report and present recommendations to real estate stakeholders

  • Strong organizational and project management skills to coordinate and implement new ideas and initiatives

  • Excellent verbal and written communication skills

  • High degree of self-confidence, determination, and motivation to excel

  • Ability to prioritize and multi-task, and work under strict deadlines

  • Ability to manage multiple time-sensitive priorities without diminished effectiveness

  • Sound business ethics, including the protection of proprietary and confidential information

  • Ability to work with all levels of internal employees, as well as with outside clients and vendors

  • Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude

  • Strong adaptability and project prioritization skills

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO (https://www.icf.com/legal/equal-employment-opportunity) policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email  Candidateaccommodation@icf.com  and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. 

Read more about  workplace discrimination righ t s or our benefit offerings which are included in the  Transparency in (Benefits) Coverage Act.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. 

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at  candidateaccommodation@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.  

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$60,927.00 - $103,576.00

Columbia, MD (MD12)



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