Front Desk Receptionist

3 weeks ago


Lake Oswego, United States The Olson Pediatric Clinic LLC Full time

Looking for an enthusiastic individual, who is a team player to join the Olson Pediatrics Front Desk Team The Front Desk Receptionist is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to doctor availability, explaining intake forms to new patients and processing payments after treatment. See below for a list of duties/responsibilities:

Greeting patients professionally both in person and on the phone

Checking in patients, including collecting co-pays, updating demographics, and insurance information

Quickly answering or properly referring questions and issues

Scheduling and/or rescheduling appointments, while optimizing provider schedules and patient satisfaction with efficient scheduling

Notifying nurses of patient arrivals

Comforting patients by anticipating anxieties and effectively answering questions

Ensuring availability of treatment information by retrieving and updating patient records

Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

Processing in-coming faxes

Preparing Bright Future Questionnaires for next day Well Child Checks

Data Entry of patient demographics, insurance information, contacts, and pharmacy

Scan patient paperwork

Medical record reconciliation, updating patients immunization record

Assisting with sorting and deliver of staff mail

Make copies of forms and patient handouts for clinic staff

Pick up and clean patient waiting room

Other administrative tasks assigned by Front Desk Supervisor

Salary: $18.00 - $22.00 per hour Benefits: Paid Time Off, Health Insurance, and 401(k) Schedule: 8 hour shift, Monday thru Friday



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