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Medical Assistant

2 months ago

Littleton, United States Resurgens Orthopaedics Full time

Job Type

Full-time

Description

Panorama Orthopedics & Spine Center has been a trusted provider of orthopedic care in metro Denver for more than 70 years. Though we have grown in size over time, our values have remained the same. Our independent group of more than 40 orthopedic surgeons is one of the largest orthopedic groups in the United States. Here we are committed to quality, teamwork and accountability.

Panorama provides a competitive total compensation package, including a full benefits package. Beyond compensation, we provide an environment where you will find yourself surrounded by great people dedicated to helping patients and supporting each other. We make a difference in the lives of others by helping them Feel Better and Do More.

Summary

The Clinical Liaison works directly with our providers and the entire care team to deliver exceptional, individualized patient care. This role is responsible for the coordination of care between other departments and partner facilities. The Clinical Liaison will complete the Electronic Health Record, and promptly initiate orders for MRI, CT, Ultrasound and Surgery as directed by the provider. The right person for this role will be team oriented, service-minded and empathetic in their approach to our patients and their families.

Position Overview

Directly responsible for administrative and non-administrative functions in delivering care to patients during the rooming process.

Essential Functions

  • Provide excellent customer service to internal and external customers through prompt response and courteous communication.
  • Communicates effectively with all levels - patients, co-workers, supervisors and physicians, both verbally and in writing using the AIDET framework.
  • Assist and coordinate patient/clinic flow.
  • Responsible for rooming patients, taking Height and Weight, ordering x-rays
  • Pulls reports/films for test appointments
  • Enters and verifies PFSH/HIA in the electronic health record.
  • Facilitate patient's care by completing all entry of patient information into the chart by the end of the day.
  • Coordinates with other departments or physician offices.
Other:
  • Phone Support
  • Anticipate ways to improve patient care and experience.
  • Assists in the evaluation, development and effectiveness of systems and protocols.
  • Participates in professional development activities and maintains professional affiliations.
  • Other duties as assigned.
Pay Information: $18.07 to $27.11/hour, based on experience.

Requirements

Knowledge/Skills Abilities Required
  • High School Diploma or GED
  • Medical Assistant Certification and/or 2 years medical office experience.
  • Knowledge of EHR system.
  • Type at least 40 WPM.
  • Excellent communication skills.
  • In depth knowledge of pharmacology, anatomy and physiology, surgical procedures as well as treatment modalities.
  • Must be able to spell accurately.
  • Strong organizational skills.
  • Ability to multi-task and prioritize.
  • Ability to remain calm under pressure.
  • Ability to maintain quality control standards.
  • Knowledge of HIPAA and OSHA requirements.