Mortgage Processor

1 week ago

Maitland, United States Digital Risk Full time

Position Overview:

The Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Essential Job Functions:

  • Manage an assigned pipeline of 31 plus loans on a daily and weekly basis
  • Reviews loans in process daily and determines what is needed to process loans quickly
  • Verifies W2 Income approval conditions and clears routine title
  • Review loans to ensure loan/property meets investor guidelines.
  • Main point of Customer Contact to gather supporting documentation to prepare the loan for Underwriting
  • Provides follow-up on a consistent basis with customers during the loan processing period
  • Analyzes loan files and submits completed loan packages for approval to underwriting
  • Responds to inquiries from customers, advisors and vendor partners regarding status of loans in process
  • Maintains status of all files in process and updates as needed; keeps abreast of Investor guidelines and changes that may affect loan status
  • Ensures regulatory compliance
  • Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
  • Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
  • Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
  • Ensure customer service surveys maintain the rating level designated by management
  • Communicate with all parties involved in the transaction to keep them informed of file status
  • Review and analyze all necessary documentation, including borrower docs and third-party docs
  • Interpret policies while analyzing applicant information, property and documentation

Regular attendance and punctuality

Requirements:

2+ years of Loan Processing experience dealing with high volume

Thorough working knowledge of real estate documentation, policies, compliance and procedures

Proficient in mortgage loan processing

Excellent customer service and communication skills

Excellent written and oral communication skills

Strong organizational, problem-solving and analytical skills

Able to prioritize multiple competing tasks and manage time effective in a fast paced environment

Acute attention to detail

Proficient on computer programs required for position

Adheres to directives, procedures and standards

Ability to work in a paperless environment

Computer proficiency including Microsoft Office Product Suite

Good computer knowledge; paperless environment

Candidates must be available to work outside of normal business hours when necessary

Job Environment:

  • Fast-paced daily work output
  • Possible long hours/overtime

Required skills:

  • The ability to work under stressful situations
  • The ability to establish priorities quickly as circumstances dictate
  • Ability to manage large caseloads with tight deadlines
  • Work with direct supervision

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