Mortgage Processor

2 weeks ago

Maitland, United States Digital Risk Full time

Position Overview:

The Loan Processor will be responsible for performing a variety of loan documentation duties on complex loan packages and ensure compliance with policies and procedures for loan products. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Essential Job Functions:

  • Manage an assigned pipeline of 31 plus loans on a daily and weekly basis
  • Reviews loans in process daily and determines what is needed to process loans quickly
  • Verifies W2 Income approval conditions and clears routine title
  • Review loans to ensure loan/property meets investor guidelines.
  • Main point of Customer Contact to gather supporting documentation to prepare the loan for Underwriting
  • Provides follow-up on a consistent basis with customers during the loan processing period
  • Analyzes loan files and submits completed loan packages for approval to underwriting
  • Responds to inquiries from customers, advisors and vendor partners regarding status of loans in process
  • Maintains status of all files in process and updates as needed; keeps abreast of Investor guidelines and changes that may affect loan status
  • Ensures regulatory compliance
  • Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
  • Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
  • Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
  • Ensure customer service surveys maintain the rating level designated by management
  • Communicate with all parties involved in the transaction to keep them informed of file status
  • Review and analyze all necessary documentation, including borrower docs and third-party docs
  • Interpret policies while analyzing applicant information, property and documentation

· Regular attendance and punctuality

Requirements:

· 2+ years of Loan Processing experience dealing with high volume

· Thorough working knowledge of real estate documentation, policies, compliance and procedures

· Proficient in mortgage loan processing

· Excellent customer service and communication skills

· Excellent written and oral communication skills

· Strong organizational, problem-solving and analytical skills

· Able to prioritize multiple competing tasks and manage time effective in a fast paced environment

· Acute attention to detail

· Proficient on computer programs required for position

· Adheres to directives, procedures and standards

· Ability to work in a paperless environment

· Computer proficiency including Microsoft Office Product Suite

· Good computer knowledge; paperless environment

· Candidates must be available to work outside of normal business hours when necessary

Job Environment:

  • Fast-paced daily work output
  • Possible long hours/overtime

Required skills:

  • The ability to work under stressful situations
  • The ability to establish priorities quickly as circumstances dictate
  • Ability to manage large caseloads with tight deadlines
  • Work with direct supervision

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