Regulatory Coordinator

1 month ago

Atlantic City, United States BetMGM Full time

About Us

We are BetMGM. We are revolutionizing sports betting and online gaming in the United States. We are a partnership between two powerhouse organizations-MGM Resorts International and Entain Group. You know our name through our exciting portfolio of brands including BetMGM Sportsbook, Borgata online, Party Casino and Party Poker. We aim to bring our ideas into action and find ways to deliver the best quality in gaming platforms.

We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our goals as a company. We strive to create a culture of empathy where our employees feel valued, heard, and comfortable bringing their authentic selves to work. We want to build a product and a workplace that reflect the communities we serve so we approach our work fearlessly, take responsibility when we get it wrong, and ante-up again. We play to win, and we are all-in together.

We were recognized as one of Glassdoor's "Best Places to Work".

Responsibilities

  • Investigate accounts raised by the internal compliance team, state regulators, or formal complaints filed directly from customer communications.
  • Accurately capture all communication captured by our internal CRM systems, financial transaction documents, and any necessary data associated with resolving or mitigating compliance escalations.
  • Liaise closely with the Compliance team in the documentation gathering, account auditing, and communication processes to expedite resolutions to state regulators.
  • Assist with reviewing and communicating regulatory requirements on sports wagering by jurisdiction to applicable departments.
  • Work cross-functionally across departments within the Company, often switching between competing priorities on a daily and weekly basis.
  • Assist with creating coaching and training processes that assist with reducing customer complaints.
  • Provide updates and reports to the Customer Service department on Compliance related items.
  • Provide communication channel between Customer Service and Compliance department to ensure timely and accurate responses.
  • Additional tasks and projects as required by the Team Leader, Supervisor, or Manager

Essential Functions

  • Must be able to stand or sit and operate computers and other technological devices for extended periods of time

Qualifications

  • Online or Land-based Casino/Sports Wagering experience preferred
  • 3+ years' experience in a compliance or quality assurance role preferred
  • Experience working in an analytical role, detailed in data gathering, data analysis
  • Experience in reviewing. researching and interpreting regulations
  • Strong organizational skills
  • Internal control, internal audit, or compliance experience preferred
  • Ability to work well under pressure in a fast-paced environment
  • Ability to work both independently and collaboratively
  • High level of personal initiative and motivation
  • Good interpersonal and presentation skills
  • Professional, honest, and reliable
  • Customer service experience
  • Working knowledge of Microsoft Office Suite
Compensation The hourly salary range for this position is $24.04 to $31.55. Factors which may affect starting pay within this range may include geography/market, skills, education, experienceand other qualifications of the successful candidate. This position is also eligible for participation in a performance-based bonus plan.

Gaming Compliance & Licensing Requirements

As an online gaming company, BetMGM is required to comply with state gaming regulations which includes licensing obligations. Applicable employees must be licensed by at least one jurisdictional agency, although certain positions require licensing by multiple agencies. Failure to become licensed or maintain licensure with each agency as required for the role may result in termination of employment. Please note that the licensing process includes comprehensive background checks which may include a review of criminal records, financial history, and personal background verification.

In addition, candidates must comply with and support the company's responsible gambling policies, procedures and initiatives.

About Our Culture

Building BetMGM from the ground up takes effort, energy, and teamwork, but that's what will make leading this industry all the more satisfying. We stay focused on our main goal with the help of these four company pillars:

Believe in Your Game - Take your shot There's a freedom to explore ideas usually only start-ups are lucky enough to experience.

Backed by the Best - With our expertise-merged with that of our world-class investors-we have the opportunity to take this business, and ourselves, farther than anyone has ever imagined.

Do What's Right - We operate with clarity and simplicity, always doing the right thing by our customers and each other, standing shoulder to shoulder every day.

Hustle Hard - Our combined commitment and ambition is what drives us to create some of the most innovative products in the industry.

What We Offer

As a valued employee, we're committed to giving you the resources and support you need. We offer Medical, Dental, Vision, Life Insurance, Commuter Benefits, Paid Time Off, Holidays, Employee Resource Groups and more

Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. The position is also eligible for an annual bonus.

BetMGM LLC is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified individuals, regardless of race, religion, gender, gender identity, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. As an organization, we are unwavering in our commitment to maintaining a discrimination-free work environment, and fostering a culture of inclusivity, belonging and equal opportunity for all employees and applicants.

We understand that each card in the deck plays a unique role in any given hand, just as our employees each play a unique role in accomplishing our company goals. So, we are committed to an inclusive culture for all and empowering our employees to thrive in meaningful careers. At BetMGM, we play to win, and we are "all in" together. If your experience looks a little different from what we've identified and you think you've got what it takes, we'd love to learn more about you.

If you need assistance or accommodation with your application due to a disability, you may contact us at recruitment@betmgm.com.

This job description is not an exclusive or exhaustive list of duties a person in this position may be asked to perform from time to time.

  • Manager - Regulatory Compliance

    4 weeks ago

    Atlantic City, United States Bally’s Atlantic City Full time

    DescriptionAtlantic City Directs and monitors compliance activities for assigned jurisdictions, to include all components required under the Corporate Compliance Program. Ensures New Jersey Division of Gaming Enforcement requirements are fully complied with and liaises with TRWH’s counsel in this regard. Owns property Anti Money Laundering program and...

  • Manager - Regulatory Compliance

    1 month ago

    Atlantic City, United States Bally’s Dover Casino Resort Full time

    Atlantic City · Directs and monitors compliance activities for assigned jurisdictions, to include all components required under the Corporate Compliance Program. · Ensures New Jersey Division of Gaming Enforcement requirements are fully complied with and liaises with TRWH’s counsel in this regard. · Owns property Anti Money Laundering program and...

  • Regulatory Coordinator

    2 weeks ago

    Salt Lake City, United States University of Utah Full time

    Develops and coordinates the submission of regulatory documents to ensure compliance with governing requirements. Reviews, maintains, and audits essential study data/documents to ensure quality assurance. Responsibilities Disclaimer. This job descrip Regulatory, Coordinator, Clinical Research, Monitoring, Education, Business Services

  • Regulatory Coordinator

    3 months ago

    Kansas City, United States University of Kansas Medical Center Full time

    Description : The Regulatory Coordinator is responsible for performing study-specific regulatory and safety reporting across multiple studies. This will be accomplished by: assuring the research is compliant with applicable federal, state or international requirements, while adhering to policies of the University of Kansas Medical Center. Assigned...

  • Regulatory Compliance Specialist

    2 weeks ago

    Carson City, Nevada, United States Aristocrat Full time

    The Regulatory Compliance Specialist is responsible for managing the flow of internal and external communications for relevant stakeholders while offering technical compliance assistance throughout the product lifecycle. This role involves fostering relationships with internal teams, regulatory authorities, and testing laboratories to uphold the...

  • Regulatory Data Analyst

    3 weeks ago

    Culver City, United States AppLab Systems, Inc Full time

    Position title: Regulatory Data Analyst - Pro ServicesLocation: Culver City, CA (Onsite)Duration: Long TermJob SummaryWe are seeking temporary professional services of a Regulatory Data Analyst to help manage current product and regulatory compliance data and documentation by product, considering current and future key global regulatory requirements,...

  • Regulatory Data Analyst

    4 weeks ago

    Culver City, United States AppLab Systems, Inc Full time

    Position title: Regulatory Data Analyst - Pro ServicesLocation: Culver City, CA (Onsite)Duration: Long TermJob SummaryWe are seeking temporary professional services of a Regulatory Data Analyst to help manage current product and regulatory compliance data and documentation by product, considering current and future key global regulatory requirements,...

  • Director of Regulatory and Accreditation

    1 week ago

    new york city, United States The Goodkind Group, LLC Full time

    Job Profile Summary The primary purpose of the Regulatory and Accreditation Program is to promote safe, high quality and effective patient care through maintaining accreditation, certification and licensure complianceDevelops and leads a comprehensive regulatory survey readiness program in support mission, values and values. The Regulatory Director,...

  • Fund Regulatory Specialist

    4 days ago

    Kansas City, Missouri, United States SS&C Technologies Holdings Full time

    Job SummaryWe are seeking a highly experienced Chief Compliance Officer to join our team at SS&C Technologies Holdings. As a key member of our organization, you will be responsible for ensuring the compliance of our investment company clients with regulatory requirements.Key ResponsibilitiesOversee the maintenance and updates of Compliance Programs and...

  • Regulatory Affairs Manager, International

    7 days ago

    Redwood City, California, United States Pulmonx Full time

    Company OverviewPulmonx is a leading innovator in Interventional Pulmonology, Planning Tools, and Treatments for Obstructive Lung Disease. Based in the United States and Switzerland, Pulmonx is the manufacturer of the Zephyr Valve. The Zephyr Valve was granted breakthrough status and approved by the FDA in 2018, as it represents a breakthrough technology...

  • Senior Regulatory Affairs Specialist

    3 weeks ago

    Redwood City, United States Pulmonx Full time

    Pulmonx is a Global Leader in Interventional Pulmonology, Planning Tools, and Treatments for Obstructive Lung Disease. Based in Redwood City, California, and Neuchâtel, Switzerland, Pulmonx is the maker of the Zephyr Valve. The Zephyr Valve was granted breakthrough status and approved by the FDA in June 2018, because according to the FDA it “represents a...

  • Clinical Research Regulatory Specialist

    1 week ago

    Kansas City, Kansas, United States University of Kansas Medical Center Full time

    Department: SOM KC Cancer Center Clinical Trials Position Title: Regulatory Coordinator Job Family Group: Professional Staff Job Description Summary: Overview: The Regulatory Coordinator plays a pivotal role in ensuring compliance with regulatory standards and safety protocols across various clinical studies. This position is integral in maintaining...

  • Senior Regulatory Affairs Specialist

    4 weeks ago

    Redwood City, United States Pulmonx Full time

    Company Overview Have you got the right qualifications and skills for this job Find out below, and hit apply to be considered. Pulmonx is a Global Leader in Interventional Pulmonology, Planning Tools, and Treatments for Obstructive Lung Disease. Based in Redwood City, California, and Neuchtel, Switzerland, Pulmonx is the maker of the Zephyr Valve. The...

  • Quality and Regulatory Compliance Specialist

    1 week ago

    Kansas City, Missouri, United States Westchester Veterinary Center and Cat Clinic Full time

    Job SummaryWe are seeking a highly skilled Quality and Regulatory Compliance Specialist to join our team at Westchester Veterinary Center and Cat Clinic. As a key member of our organization, you will be responsible for ensuring compliance with regulatory requirements and maintaining a safe and healthy work environment.Key ResponsibilitiesCompliance...

  • Senior Regulatory Affairs Specialist

    4 days ago

    Redwood City, United States Pulmonx Corporation Full time

    Pulmonx is a Global Leader in Interventional Pulmonology, Planning Tools, and Treatments for Obstructive Lung Disease. Based in Redwood City, California, and Neuchâtel, Switzerland, Pulmonx is the maker of the Zephyr Valve. The Zephyr Valve was granted breakthrough status and approved by the FDA in June 2018, because according to the FDA it “represents a...

  • Regulatory Data Analyst

    4 weeks ago

    Culver City, United States HCLTech Full time

    Job Title: Regulatory Data AnalystLocation: Culver City, CaliforniaSalary Range: $45-50/hr on W2Job Type: Full-timeCompany Overview:HCL Technologies is a next-generation global technology company that helps enterprises reimagine their businesses for the digital age. Our technology products and services are built on four decades of innovation, with a...

  • Lead Regulatory Affairs Expert

    2 weeks ago

    Redwood City, California, United States Pulmonx Full time

    Company OverviewAre you equipped with the necessary qualifications and expertise for this role? Read on to find out more.Pulmonx stands as a global frontrunner in the field of Interventional Pulmonology, offering innovative planning tools and therapies for obstructive lung disease. The company is renowned for its development of the Zephyr Valve, a...

  • Regulatory Compliance Analyst

    2 weeks ago

    Salt Lake City, United States PacifiCorp Full time

    Customer Regulatory AnalystOverviewWe are seeking a dedicated professional to assist in the preparation and management of regulatory submissions related to company policies and standards. This role involves interaction with state regulatory bodies concerning customer inquiries, escalated matters, and the correct application of company and regulatory...

  • Manager, Regulatory Affairs, International

    4 days ago

    Redwood City, United States Pulmonx Corporation Full time

    Manager, Regulatory Affairs, InternationalPulmonx is a Global Leader in Interventional Pulmonology, Planning Tools, and Treatments for Obstructive Lung Disease. Based in Redwood City, California, and Neuchâtel, Switzerland, Pulmonx is the maker of the Zephyr Valve. The Zephyr Valve was granted breakthrough status and approved by the FDA in June 2018,...

  • Managing Director, Head of Regulatory and Assurance

    1 week ago

    new york city, United States Crédit Agricole CIB Full time

    Summary:The Compliance Regulatory and Assurance (CPL RA) team is a recently established “Center of Excellence” within the CACIB Compliance Function reporting directly to the Chief Compliance Officer (CCO). The CPL RA team provides strategic and centralized management of the supervisory activities of the Firm’s regulators and related developments,...